[GNC] Can no longer print checks

Sun Dec 2 11:04:52 EST 2018

I have run out of ideas.  Any others able to help?

David C

On Sun, Dec 2, 2018 at 8:18 AM HB Sidman <dklab at aol.com> wrote:

> There is no problem printing from other programs. Because of my work I
> print from 10 or 15 different programs to printers and pdf. I have tried to
> print checks and reports to pdf and it will print. However, the result is a
> blank page. HB
>
>  On 12/2/2018 9:00 AM, David Carlson wrote:
>
> That behavior is very similar to what you see when the output goes to the
> wrong printer.
>
> Have you tried things like printing to PDF or printing from a different
> program?
>
> David C
>
> On Sun, Dec 2, 2018, 7:31 AM HB Sidman <dklab at aol.com wrote:
>
>> I ran the fix - modified for windows 10 64 and Microsoft Edge/IE11. Never
>> had the problem with the reports not showing just not printing. It did not
>> work.
>>
>> When I bring up a report or check to print, I clink on "print". This
>> opens the print window box. It shows my printer as "ready". In the Page
>> Range section the Pages area is blank. This indicates there are no pages to
>> print - I think. If I then go ahead and click on print then the print icon
>> shows up in the bottom tray. But it indicates there are no documents in the
>> cue. It then goes away after a couple of minutes.
>>
>> Thanks,
>>
>> HB
>> On 12/2/2018 2:44 AM, David Carlson wrote:
>>
>> You can see how old this bug is, I am not sure if you can run IE9 in
>> windows 10.  Perhaps someone knows if this work-around can be adapted to
>> WIN 10.
>>
>> On Sun, Dec 2, 2018 at 1:40 AM David Carlson <david.carlson.417 at gmail.com>
>> wrote:
>>
>>> HB,
>>>
>>> I found the bug report.  Check comment 40.
>>>
>>> https://bugs.gnucash.org/show_bug.cgi?id=645273
>>>
>>> On Sat, Dec 1, 2018 at 1:32 PM HB Sidman <dklab at aol.com> wrote:
>>>
>>>> I started off looking in the the old reports to see if there was
>>>> anything and could not find anything about windows and printing problems.
>>>> That may be my inability to search properly. So if anyone knows the fix
>>>> that you are referring to I hope they will give me the location.
>>>>
>>>> Thanks for the help,
>>>>
>>>> HB
>>>> On 12/1/2018 1:30 PM, David Carlson wrote:
>>>>
>>>> That looks identical to the same file on my computer, but I did not
>>>> check the entire guid line.
>>>>
>>>> There is a very old bug report about not being able to print in Windows
>>>> which has never been resolved because it cannot be repeated.  I don't
>>>> remember the bug number.  Someone found a work-around that seems to make
>>>> the problem go away until a re-install of something, either Windows or
>>>> GnuCash.  That work-around may work for you.
>>>>
>>>> David C
>>>>
>>>> On Sat, Dec 1, 2018 at 11:55 AM HB Sidman <dklab at aol.com> wrote:
>>>>
>>>>> David,
>>>>>
>>>>> I can not print reports, now. New problem. I opened one of the .chk in
>>>>> Wordpad and this is what printed out:
>>>>>
>>>>> [Top]
>>>>> Guid = 378e5740-a2d3-4678-be20-37d14d97b458
>>>>> Title = Liberty(tm) Personal Checks US-Letter
>>>>> Rotation = -90.0
>>>>> Translation = 4;492
>>>>> Show_Grid = false
>>>>> Show_Boxes = false
>>>>>
>>>>> [Check Items]
>>>>> Type_1 = PAYEE
>>>>> Coords_1 = 118.0;74.0
>>>>>
>>>>> Type_2 = AMOUNT_WORDS
>>>>> Coords_2 = 90.0;96.0
>>>>>
>>>>> Type_3 = AMOUNT_NUMBER
>>>>> Coords_3 = 415.0;74.0
>>>>>
>>>>> Type_4 = DATE
>>>>> Coords_4 = 323.0;43.0
>>>>>
>>>>> Type_5 = NOTES
>>>>> Coords_5 = 90.0;155.0
>>>>>
>>>>> I did not make custom checks. I am using 2.6.21
>>>>>
>>>>> Thanks for the help,
>>>>>
>>>>> HB
>>>>>
>>>>> HB Sidman
>>>>> 703-938-6700 (O) 703-562-1953 (F)
>>>>>
>>>>> On 12/1/2018 11:46 AM, David Carlson wrote:
>>>>>
>>>>> I did not address the failure to print problem.  That is probably not
>>>>> related to the .chk files but something else.  Can you print reorts?
>>>>>
>>>>> David C
>>>>>
>>>>> On Sat, Dec 1, 2018 at 10:42 AM David Carlson <
>>>>> david.carlson.417 at gmail.com> wrote:
>>>>>
>>>>>> HB,
>>>>>>
>>>>>> Windows always calls *.chk files 'Recovered File Fragments'
>>>>>>
>>>>>> If the files are in the 'C:\Program Files
>>>>>> (x86)\gnucash\share\gnucash\checks' directory they are not fragments but
>>>>>> the files that you want, at least for 2.6.x releases of GnuCash in
>>>>>> Windows.  You can open them (carefully) with Wordpad and see what they
>>>>>> contain.  If you made custom check printing formats they may be somewhere
>>>>>> else, I have not tried that.
>>>>>>
>>>>>> David C
>>>>>>
>>>>>> On Sat, Dec 1, 2018 at 10:22 AM HB Sidman via gnucash-user <
>>>>>> gnucash-user at gnucash.org> wrote:
>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> After using gnucash for several years I decided it was time to
>>>>>>> upgrade
>>>>>>> from 2 to 3 a few months ago. Bad decision. If it is not broken
>>>>>>> don't
>>>>>>> fix it. The upgrade went smoothly with no problem. Every function
>>>>>>> worked
>>>>>>> both old and new. Until I tried to print a check. At which point
>>>>>>> nothing
>>>>>>> happened with the printer. After a 2 or 3 minutes I got a warning
>>>>>>> message that my check file was a fragment. I went into the system to
>>>>>>> verify that and found that all the .chk files were fragments. I
>>>>>>> tried to
>>>>>>> reload new files but they kept being replaced by the fragments.
>>>>>>>
>>>>>>> Step 2: I went back gnucash 2 last stable version on line. It
>>>>>>> reloaded
>>>>>>> without a problem but still could not print checks. Same problem.
>>>>>>>
>>>>>>> Step 3: Loaded gnucash 2 on a laptop that had never had it on it
>>>>>>> before.
>>>>>>> Then took a saved file from 3 months before the problem happened and
>>>>>>> loaded it. Once again everything went fine until I tried to print.
>>>>>>> Then
>>>>>>> was presented the same problem of .chk file fragments and not being
>>>>>>> able
>>>>>>> to replace them.
>>>>>>>
>>>>>>> Step 4: Using the laptop as my test bed, I removed everything
>>>>>>> gnucash
>>>>>>> from the hard drive. Search the C drive for any thing left and
>>>>>>> removed
>>>>>>> it as the administrator. Then did a search for .chk and found 4
>>>>>>> files
>>>>>>> buried on the C drive - all fragments. I could delete them but they
>>>>>>> would come right back as soon as I restarted the computer.
>>>>>>>
>>>>>>> Any help would be greatly appreciated - I am getting tired of hand
>>>>>>> writing all of my checks.
>>>>>>>
>>>>>>> I am running Windows 10 on all of my computers and they are all
>>>>>>> completely up to date.
>>>>>>>
>>>>>>> Thanks,
>>>>>>>
>>>>>>> HB
>>>>>>>
>>>>>>>
>>>>>>>
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