[GNC] Can no longer print checks

Sun Dec 2 11:15:05 EST 2018

Sidman, can you manually enter a value/select an option from the 
now blank "page range" setting?  There should be options for
"all" and "range" with a dialog box, and "current page" or similar. 

RBM

On Sun, 2018-12-02 at 10:04 -0600, David Carlson wrote:
> I have run out of ideas.  Any others able to help?
> 
> David C
> 
> On Sun, Dec 2, 2018 at 8:18 AM HB Sidman <dklab at aol.com> wrote:
> 
> > There is no problem printing from other programs. Because of my work I
> > print from 10 or 15 different programs to printers and pdf. I have tried
> > to
> > print checks and reports to pdf and it will print. However, the result is
> > a
> > blank page. HB
> > 
> >  On 12/2/2018 9:00 AM, David Carlson wrote:
> > 
> > That behavior is very similar to what you see when the output goes to the
> > wrong printer.
> > 
> > Have you tried things like printing to PDF or printing from a different
> > program?
> > 
> > David C
> > 
> > On Sun, Dec 2, 2018, 7:31 AM HB Sidman <dklab at aol.com wrote:
> > 
> > > I ran the fix - modified for windows 10 64 and Microsoft Edge/IE11.
> > > Never
> > > had the problem with the reports not showing just not printing. It did
> > > not
> > > work.
> > > 
> > > When I bring up a report or check to print, I clink on "print". This
> > > opens the print window box. It shows my printer as "ready". In the Page
> > > Range section the Pages area is blank. This indicates there are no pages
> > > to
> > > print - I think. If I then go ahead and click on print then the print
> > > icon
> > > shows up in the bottom tray. But it indicates there are no documents in
> > > the
> > > cue. It then goes away after a couple of minutes.
> > > 
> > > Thanks,
> > > 
> > > HB
> > > On 12/2/2018 2:44 AM, David Carlson wrote:
> > > 
> > > You can see how old this bug is, I am not sure if you can run IE9 in
> > > windows 10.  Perhaps someone knows if this work-around can be adapted to
> > > WIN 10.
> > > 
> > > On Sun, Dec 2, 2018 at 1:40 AM David Carlson <
> > > david.carlson.417 at gmail.com>
> > > wrote:
> > > 
> > > > HB,
> > > > 
> > > > I found the bug report.  Check comment 40.
> > > > 
> > > > https://bugs.gnucash.org/show_bug.cgi?id=645273
> > > > 
> > > > On Sat, Dec 1, 2018 at 1:32 PM HB Sidman <dklab at aol.com> wrote:
> > > > 
> > > > > I started off looking in the the old reports to see if there was
> > > > > anything and could not find anything about windows and printing
> > > > > problems.
> > > > > That may be my inability to search properly. So if anyone knows the
> > > > > fix
> > > > > that you are referring to I hope they will give me the location.
> > > > > 
> > > > > Thanks for the help,
> > > > > 
> > > > > HB
> > > > > On 12/1/2018 1:30 PM, David Carlson wrote:
> > > > > 
> > > > > That looks identical to the same file on my computer, but I did not
> > > > > check the entire guid line.
> > > > > 
> > > > > There is a very old bug report about not being able to print in
> > > > > Windows
> > > > > which has never been resolved because it cannot be repeated.  I
> > > > > don't
> > > > > remember the bug number.  Someone found a work-around that seems to
> > > > > make
> > > > > the problem go away until a re-install of something, either Windows
> > > > > or
> > > > > GnuCash.  That work-around may work for you.
> > > > > 
> > > > > David C
> > > > > 
> > > > > On Sat, Dec 1, 2018 at 11:55 AM HB Sidman <dklab at aol.com> wrote:
> > > > > 
> > > > > > David,
> > > > > > 
> > > > > > I can not print reports, now. New problem. I opened one of the
> > > > > > .chk in
> > > > > > Wordpad and this is what printed out:
> > > > > > 
> > > > > > [Top]
> > > > > > Guid = 378e5740-a2d3-4678-be20-37d14d97b458
> > > > > > Title = Liberty(tm) Personal Checks US-Letter
> > > > > > Rotation = -90.0
> > > > > > Translation = 4;492
> > > > > > Show_Grid = false
> > > > > > Show_Boxes = false
> > > > > > 
> > > > > > [Check Items]
> > > > > > Type_1 = PAYEE
> > > > > > Coords_1 = 118.0;74.0
> > > > > > 
> > > > > > Type_2 = AMOUNT_WORDS
> > > > > > Coords_2 = 90.0;96.0
> > > > > > 
> > > > > > Type_3 = AMOUNT_NUMBER
> > > > > > Coords_3 = 415.0;74.0
> > > > > > 
> > > > > > Type_4 = DATE
> > > > > > Coords_4 = 323.0;43.0
> > > > > > 
> > > > > > Type_5 = NOTES
> > > > > > Coords_5 = 90.0;155.0
> > > > > > 
> > > > > > I did not make custom checks. I am using 2.6.21
> > > > > > 
> > > > > > Thanks for the help,
> > > > > > 
> > > > > > HB
> > > > > > 
> > > > > > HB Sidman
> > > > > > 703-938-6700 (O) 703-562-1953 (F)
> > > > > > 
> > > > > > On 12/1/2018 11:46 AM, David Carlson wrote:
> > > > > > 
> > > > > > I did not address the failure to print problem.  That is probably
> > > > > > not
> > > > > > related to the .chk files but something else.  Can you print
> > > > > > reorts?
> > > > > > 
> > > > > > David C
> > > > > > 
> > > > > > On Sat, Dec 1, 2018 at 10:42 AM David Carlson <
> > > > > > david.carlson.417 at gmail.com> wrote:
> > > > > > 
> > > > > > > HB,
> > > > > > > 
> > > > > > > Windows always calls *.chk files 'Recovered File Fragments'
> > > > > > > 
> > > > > > > If the files are in the 'C:\Program Files
> > > > > > > (x86)\gnucash\share\gnucash\checks' directory they are not
> > > > > > > fragments but
> > > > > > > the files that you want, at least for 2.6.x releases of GnuCash
> > > > > > > in
> > > > > > > Windows.  You can open them (carefully) with Wordpad and see
> > > > > > > what they
> > > > > > > contain.  If you made custom check printing formats they may be
> > > > > > > somewhere
> > > > > > > else, I have not tried that.
> > > > > > > 
> > > > > > > David C
> > > > > > > 
> > > > > > > On Sat, Dec 1, 2018 at 10:22 AM HB Sidman via gnucash-user <
> > > > > > > gnucash-user at gnucash.org> wrote:
> > > > > > > 
> > > > > > > > Hi,
> > > > > > > > 
> > > > > > > > After using gnucash for several years I decided it was time to
> > > > > > > > upgrade
> > > > > > > > from 2 to 3 a few months ago. Bad decision. If it is not
> > > > > > > > broken
> > > > > > > > don't
> > > > > > > > fix it. The upgrade went smoothly with no problem. Every
> > > > > > > > function
> > > > > > > > worked
> > > > > > > > both old and new. Until I tried to print a check. At which
> > > > > > > > point
> > > > > > > > nothing
> > > > > > > > happened with the printer. After a 2 or 3 minutes I got a
> > > > > > > > warning
> > > > > > > > message that my check file was a fragment. I went into the
> > > > > > > > system to
> > > > > > > > verify that and found that all the .chk files were fragments.
> > > > > > > > I
> > > > > > > > tried to
> > > > > > > > reload new files but they kept being replaced by the
> > > > > > > > fragments.
> > > > > > > > 
> > > > > > > > Step 2: I went back gnucash 2 last stable version on line. It
> > > > > > > > reloaded
> > > > > > > > without a problem but still could not print checks. Same
> > > > > > > > problem.
> > > > > > > > 
> > > > > > > > Step 3: Loaded gnucash 2 on a laptop that had never had it on
> > > > > > > > it
> > > > > > > > before.
> > > > > > > > Then took a saved file from 3 months before the problem
> > > > > > > > happened and
> > > > > > > > loaded it. Once again everything went fine until I tried to
> > > > > > > > print.
> > > > > > > > Then
> > > > > > > > was presented the same problem of .chk file fragments and not
> > > > > > > > being
> > > > > > > > able
> > > > > > > > to replace them.
> > > > > > > > 
> > > > > > > > Step 4: Using the laptop as my test bed, I removed everything
> > > > > > > > gnucash
> > > > > > > > from the hard drive. Search the C drive for any thing left and
> > > > > > > > removed
> > > > > > > > it as the administrator. Then did a search for .chk and found
> > > > > > > > 4
> > > > > > > > files
> > > > > > > > buried on the C drive - all fragments. I could delete them but
> > > > > > > > they
> > > > > > > > would come right back as soon as I restarted the computer.
> > > > > > > > 
> > > > > > > > Any help would be greatly appreciated - I am getting tired of
> > > > > > > > hand
> > > > > > > > writing all of my checks.
> > > > > > > > 
> > > > > > > > I am running Windows 10 on all of my computers and they are
> > > > > > > > all
> > > > > > > > completely up to date.
> > > > > > > > 
> > > > > > > > Thanks,
> > > > > > > > 
> > > > > > > > HB
> > > > > > > > 
> > > > > > > > 
> > > > > > > > 
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