[GNC] Can no longer print checks

HB Sidman dklab at aol.com
Sun Dec 2 12:22:38 EST 2018 

It gives me the choice of All (pre-selected) or pages. Selection and 
current page are dimmed and cannot be selected. All does not work and 
when I put a 1 or 1-2 in for pages it does not work either.

HB

On 12/2/2018 11:15 AM, Ronal B Morse wrote:
> Sidman, can you manually enter a value/select an option from the
> now blank "page range" setting?  There should be options for
> "all" and "range" with a dialog box, and "current page" or similar.
>
> RBM
>
> On Sun, 2018-12-02 at 10:04 -0600, David Carlson wrote:
>> I have run out of ideas.  Any others able to help?
>>
>> David C
>>
>> On Sun, Dec 2, 2018 at 8:18 AM HB Sidman <dklab at aol.com> wrote:
>>
>>> There is no problem printing from other programs. Because of my work I
>>> print from 10 or 15 different programs to printers and pdf. I have tried
>>> to
>>> print checks and reports to pdf and it will print. However, the result is
>>> a
>>> blank page. HB
>>>
>>>   On 12/2/2018 9:00 AM, David Carlson wrote:
>>>
>>> That behavior is very similar to what you see when the output goes to the
>>> wrong printer.
>>>
>>> Have you tried things like printing to PDF or printing from a different
>>> program?
>>>
>>> David C
>>>
>>> On Sun, Dec 2, 2018, 7:31 AM HB Sidman <dklab at aol.com wrote:
>>>
>>>> I ran the fix - modified for windows 10 64 and Microsoft Edge/IE11.
>>>> Never
>>>> had the problem with the reports not showing just not printing. It did
>>>> not
>>>> work.
>>>>
>>>> When I bring up a report or check to print, I clink on "print". This
>>>> opens the print window box. It shows my printer as "ready". In the Page
>>>> Range section the Pages area is blank. This indicates there are no pages
>>>> to
>>>> print - I think. If I then go ahead and click on print then the print
>>>> icon
>>>> shows up in the bottom tray. But it indicates there are no documents in
>>>> the
>>>> cue. It then goes away after a couple of minutes.
>>>>
>>>> Thanks,
>>>>
>>>> HB
>>>> On 12/2/2018 2:44 AM, David Carlson wrote:
>>>>
>>>> You can see how old this bug is, I am not sure if you can run IE9 in
>>>> windows 10.  Perhaps someone knows if this work-around can be adapted to
>>>> WIN 10.
>>>>
>>>> On Sun, Dec 2, 2018 at 1:40 AM David Carlson <
>>>> david.carlson.417 at gmail.com>
>>>> wrote:
>>>>
>>>>> HB,
>>>>>
>>>>> I found the bug report.  Check comment 40.
>>>>>
>>>>> https://bugs.gnucash.org/show_bug.cgi?id=645273
>>>>>
>>>>> On Sat, Dec 1, 2018 at 1:32 PM HB Sidman <dklab at aol.com> wrote:
>>>>>
>>>>>> I started off looking in the the old reports to see if there was
>>>>>> anything and could not find anything about windows and printing
>>>>>> problems.
>>>>>> That may be my inability to search properly. So if anyone knows the
>>>>>> fix
>>>>>> that you are referring to I hope they will give me the location.
>>>>>>
>>>>>> Thanks for the help,
>>>>>>
>>>>>> HB
>>>>>> On 12/1/2018 1:30 PM, David Carlson wrote:
>>>>>>
>>>>>> That looks identical to the same file on my computer, but I did not
>>>>>> check the entire guid line.
>>>>>>
>>>>>> There is a very old bug report about not being able to print in
>>>>>> Windows
>>>>>> which has never been resolved because it cannot be repeated.  I
>>>>>> don't
>>>>>> remember the bug number.  Someone found a work-around that seems to
>>>>>> make
>>>>>> the problem go away until a re-install of something, either Windows
>>>>>> or
>>>>>> GnuCash.  That work-around may work for you.
>>>>>>
>>>>>> David C
>>>>>>
>>>>>> On Sat, Dec 1, 2018 at 11:55 AM HB Sidman <dklab at aol.com> wrote:
>>>>>>
>>>>>>> David,
>>>>>>>
>>>>>>> I can not print reports, now. New problem. I opened one of the
>>>>>>> .chk in
>>>>>>> Wordpad and this is what printed out:
>>>>>>>
>>>>>>> [Top]
>>>>>>> Guid = 378e5740-a2d3-4678-be20-37d14d97b458
>>>>>>> Title = Liberty(tm) Personal Checks US-Letter
>>>>>>> Rotation = -90.0
>>>>>>> Translation = 4;492
>>>>>>> Show_Grid = false
>>>>>>> Show_Boxes = false
>>>>>>>
>>>>>>> [Check Items]
>>>>>>> Type_1 = PAYEE
>>>>>>> Coords_1 = 118.0;74.0
>>>>>>>
>>>>>>> Type_2 = AMOUNT_WORDS
>>>>>>> Coords_2 = 90.0;96.0
>>>>>>>
>>>>>>> Type_3 = AMOUNT_NUMBER
>>>>>>> Coords_3 = 415.0;74.0
>>>>>>>
>>>>>>> Type_4 = DATE
>>>>>>> Coords_4 = 323.0;43.0
>>>>>>>
>>>>>>> Type_5 = NOTES
>>>>>>> Coords_5 = 90.0;155.0
>>>>>>>
>>>>>>> I did not make custom checks. I am using 2.6.21
>>>>>>>
>>>>>>> Thanks for the help,
>>>>>>>
>>>>>>> HB
>>>>>>>
>>>>>>> HB Sidman
>>>>>>> 703-938-6700 (O) 703-562-1953 (F)
>>>>>>>
>>>>>>> On 12/1/2018 11:46 AM, David Carlson wrote:
>>>>>>>
>>>>>>> I did not address the failure to print problem.  That is probably
>>>>>>> not
>>>>>>> related to the .chk files but something else.  Can you print
>>>>>>> reorts?
>>>>>>>
>>>>>>> David C
>>>>>>>
>>>>>>> On Sat, Dec 1, 2018 at 10:42 AM David Carlson <
>>>>>>> david.carlson.417 at gmail.com> wrote:
>>>>>>>
>>>>>>>> HB,
>>>>>>>>
>>>>>>>> Windows always calls *.chk files 'Recovered File Fragments'
>>>>>>>>
>>>>>>>> If the files are in the 'C:\Program Files
>>>>>>>> (x86)\gnucash\share\gnucash\checks' directory they are not
>>>>>>>> fragments but
>>>>>>>> the files that you want, at least for 2.6.x releases of GnuCash
>>>>>>>> in
>>>>>>>> Windows.  You can open them (carefully) with Wordpad and see
>>>>>>>> what they
>>>>>>>> contain.  If you made custom check printing formats they may be
>>>>>>>> somewhere
>>>>>>>> else, I have not tried that.
>>>>>>>>
>>>>>>>> David C
>>>>>>>>
>>>>>>>> On Sat, Dec 1, 2018 at 10:22 AM HB Sidman via gnucash-user <
>>>>>>>> gnucash-user at gnucash.org> wrote:
>>>>>>>>
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> After using gnucash for several years I decided it was time to
>>>>>>>>> upgrade
>>>>>>>>> from 2 to 3 a few months ago. Bad decision. If it is not
>>>>>>>>> broken
>>>>>>>>> don't
>>>>>>>>> fix it. The upgrade went smoothly with no problem. Every
>>>>>>>>> function
>>>>>>>>> worked
>>>>>>>>> both old and new. Until I tried to print a check. At which
>>>>>>>>> point
>>>>>>>>> nothing
>>>>>>>>> happened with the printer. After a 2 or 3 minutes I got a
>>>>>>>>> warning
>>>>>>>>> message that my check file was a fragment. I went into the
>>>>>>>>> system to
>>>>>>>>> verify that and found that all the .chk files were fragments.
>>>>>>>>> I
>>>>>>>>> tried to
>>>>>>>>> reload new files but they kept being replaced by the
>>>>>>>>> fragments.
>>>>>>>>>
>>>>>>>>> Step 2: I went back gnucash 2 last stable version on line. It
>>>>>>>>> reloaded
>>>>>>>>> without a problem but still could not print checks. Same
>>>>>>>>> problem.
>>>>>>>>>
>>>>>>>>> Step 3: Loaded gnucash 2 on a laptop that had never had it on
>>>>>>>>> it
>>>>>>>>> before.
>>>>>>>>> Then took a saved file from 3 months before the problem
>>>>>>>>> happened and
>>>>>>>>> loaded it. Once again everything went fine until I tried to
>>>>>>>>> print.
>>>>>>>>> Then
>>>>>>>>> was presented the same problem of .chk file fragments and not
>>>>>>>>> being
>>>>>>>>> able
>>>>>>>>> to replace them.
>>>>>>>>>
>>>>>>>>> Step 4: Using the laptop as my test bed, I removed everything
>>>>>>>>> gnucash
>>>>>>>>> from the hard drive. Search the C drive for any thing left and
>>>>>>>>> removed
>>>>>>>>> it as the administrator. Then did a search for .chk and found
>>>>>>>>> 4
>>>>>>>>> files
>>>>>>>>> buried on the C drive - all fragments. I could delete them but
>>>>>>>>> they
>>>>>>>>> would come right back as soon as I restarted the computer.
>>>>>>>>>
>>>>>>>>> Any help would be greatly appreciated - I am getting tired of
>>>>>>>>> hand
>>>>>>>>> writing all of my checks.
>>>>>>>>>
>>>>>>>>> I am running Windows 10 on all of my computers and they are
>>>>>>>>> all
>>>>>>>>> completely up to date.
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>>
>>>>>>>>> HB
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
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