[GNC] Installation on a Mac

Jules Levinson juleslevinson at comcast.net
Mon Dec 3 02:16:37 EST 2018


Will do. Yes, that would be simpler, but the sun is more likely to rise in
the western sky tomorrow morning. I will have to represent her here in the
hope of finding a solution and installing GnuCash successfully on her Mac.

Thanks, Jules

On Mon, Dec 3, 2018 at 12:07 AM John Ralls <jralls at ceridwen.fremont.ca.us>
wrote:

> Please remember to copy the list on all replies.
>
> Perhaps it would be simpler if your wife joined the list?
>
> Regards,
> John Ralls
>
>
> On Dec 3, 2018, at 3:49 PM, Jules Levinson <juleslevinson at comcast.net>
> wrote:
>
> John,
>
> I will relay this information to my wife. I don't know what version of the
> MacOS is running on her computer. I'll ask.
>
> Many thanks,
>
> Jules
>
> On Sun, Dec 2, 2018 at 5:10 PM John Ralls <jralls at ceridwen.fremont.ca.us>
> wrote:
>
>>
>>
>> > On Dec 3, 2018, at 2:17 AM, Jules Levinson <juleslevinson at comcast.net>
>> wrote:
>> >
>> > I have used GnuCash for many years, but only on Windows. My wife has
>> > decided to give GnuCash a try. She uses a Mac. I've never used one.
>> >
>> > She downloaded the current *.dmg file from the website and then did
>> > whatever one does on a Mac to install an application. Several times.
>> Many
>> > times. Installation failed, always in the same way, leaving her with, at
>> > best, an icon for GnuCash but unable to open the program. Unfamiliar
>> with
>> > the Mac, I am unable to help her. I hope someone on this list will be
>> able
>> > to assist me to assist her.
>> >
>> > In search of information, I stumbled across a few forums and queries.
>> One
>> > resembled her experience closely:
>> >
>> > "The installation process appears to go normally, there's the usual
>> warning
>> > about 'Opening' a file downloaded from the internet and the GNUCash
>> icon is
>> > seen 'bouncing' up & down on the lower docking bar, but after you
>> 'click'
>> > Open the GNUCash icon disappears and the installation process halts -
>> > nothing! No GNUCash. I've tried several fresh downloads and repeated the
>> > same installation process without success."
>> >
>> > I read this to her. She replied, "That is what is happening on my
>> computer."
>> >
>> > Thanks for whatever help you can offer us.
>>
>> There’s no “installation process” beyond dragging GnuCash from the dmg to
>> somewhere on disk. The first time you launch a program, MacOS runs some
>> checks on it before starting it. Several users have reported that that
>> process fails to start GnuCash after completing its checks and that if one
>> simply double-clicks the GnuCash icon again it starts normally.
>>
>> However, there are also a couple of Gtk bugs affecting GnuCash-3.3. What
>> version of MacOS is she running, and if it’s 10.14 “Mojave” is she using
>> Dark Mode?
>>
>> Regards,
>> John Ralls
>>
>>
>


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