[GNC] GNU crashes when any Report is selected

[Arnie Reeves]

Thank you for your response David, suggesting “other” program updates on my Windows 10 set up, including a recent upgrade to MS Office 2019 which includes Access, may be responsible for causing my GNUCash 2.6.19 to crash every time I select a report. That being the only suggestion (so far), I believe my only option is to reinstall the GNUCash program, and keep fingers crossed. I understand any reinstallation will be able to use the 11 months existing data without any further actions from me.(?). For a simple home accounts use, please could some-one explain the differences of the available versions – such as 2.6.19 (Currently used and previously found fine) and 3.3 etc. Which is best, and bug free, for my simple home accounts.
Arnie
 
 
From: karndale at blueyonder.co.uk <karndale at blueyonder.co.uk> 
Sent: 08 December 2018 21:37
To: David Carlson <david.carlson.417 at gmail.com>
Cc: Gnucash Users <gnucash-user at gnucash.org>
Subject: Re: [GNC] GNU crashes when any Report is selected
 
Only change other than routine updates was an upgrade from MS Office 2010 to Office 2019. This of course includes Access. 
 
    
Sent from my iPhone.

On 8 Dec 2018, at 9:25 pm, David Carlson <david.carlson.417 at gmail.com <mailto:david.carlson.417 at gmail.com> > wrote:
I did forget to mention that I use Gnucash mostly in Ubuntu 16.04 with occasional forays into Windows 7 and rare forays into Windows 10.
 
David C 
 
On Sat, Dec 8, 2018, 3:21 PM David Carlson <david.carlson.417 at gmail.com <mailto:david.carlson.417 at gmail.com>  wrote:
Arnie,
 
Did you get a Windows update or have any other significant change to your computer?
 
Release 2.6.19 itself has not changed, and various 2.6.x releases are still working for me.
 
David C 
 
On Sat, Dec 8, 2018, 12:10 PM Arnie Reeves via gnucash-user <gnucash-user at gnucash.org <mailto:gnucash-user at gnucash.org>  wrote:
I use Windows 10 with GNUCash 2.6.19 for home accounting. After 11 months of
perfect use, all reports suddenly fail to open and selecting any report,
including samples or one of my many customised reports (new one for each
month) causes the program to crash. Anyone aware of a fix, or maybe an
upgrade to version 3.3 will solve the problem? I've resisted the update due
to reading many reports of problems with 3.3 and so far 2.2.19 has been
fine. All reports worked fine at last month's home accounting. I only update
at the end of each month.
Thanks, Arnie.
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