Applying Customer overpayments

[Geert Janssens]

Op donderdag 8 februari 2018 18:41:56 CET schreef Alan Johnson:
> Hello, I'm having an issue with GnuCash. A customer has a
> overpayment/credit balance. How do I apply it to an invoice so that it
> comes out of the AR report at the bottom of the customer report? The
> total due / sums are correct, but the customer report has a 91+ day
> balance of (0.03). I would like to apply the payment to an invoice / fix
> the AR box on the customer report. This is on version 2.6.19.
> 

- Go to Business->Customer->Process Payment
- Select the customer you refer to above
- You should get a list of open invoices and overpayments
- Select both the 0.03 overpayment and the invoice you want to apply it to 
(using shift- or ctrl-click)
- If you only want to apply this 0.03, adjust the amount to exactly that 0.03
- Click Ok

Regards,

Geert