Price Retrieval Failure, Part 2

[John Ralls]

> On Feb 9, 2018, at 9:52 PM, D <sunfish62 at yahoo.com> wrote:
> 
> Sorry to be replying to my own message, but it also occurs to me that, in addition to Gnucash, Finance::Quote gets installed. Given that my troubles in this instance are intimately linked to F::Q, what steps might I take to ensure that IT gets removed as well?I
> 
> David
> 
> On February 10, 2018, at 10:49 AM, D via gnucash-user <gnucash-user at gnucash.org> wrote:
> 
> John,
> 
> Thank you for clarifying. I'll note that Gnucash does put stuff into ~/Library/Application Support/Gnucash as well, so there is at least one thing that gets installed.
> 
> I asked this question because I am still observing several "idiosyncrasies" on my system that no one else seems to be experiencing (such as this retrieval problem and my ongoing inability to get custom reports to load). Because I am experiencing such problems, it suggests a problem unique to my computer, and I was looking for a way to ensure that I was starting with a truly clean slate.
> 
> If I delete Gnucash.app and move (or delete) ~/Library/Application Support/Gnucash, will that create a completely empty Gnucash environment, or is there another system location that needs cleaning?I

David,

GnuCash writes stuff to ~/Library/Application Support/Gnucash when it runs, mostly to save state but also to save things like saved report configurations. It also writes out your data files and their associated logs to wherever you tell it to. Where do you draw the line for what’s “installation”?

GnuCash doesn’t install F::Q, that’s a separate, optional, step using perl’s cpan module. Unfortunately uninstalling modules installed with cpan isn’t easy, I suggest that you google “cpan uninstall” and look through the different approaches to find one that you’re comfortable with.

There’s one other place GnuCash stores user state: ~/Library/Preferences/org.gnucash.Gnucash.plist, which you can simply remove or move aside to get a default set of preferences the next time you start GnuCash.

Regards,
John Ralls