Reports crash Gnucash

[Stan Brown]

MODERATORS -- The entire list doesn't need to see this, but I'd
appreciate if you'd pass this on to the developers.

I wanted to like Gnucash, I really did, but it crashes e=whenever I try
to generate any report from any Gnucash file.

I installed Gnucash 2.6.19 (from link at Gnucash.org) on my 64-bit
Windows 7 laptop and 64-bit Windows 8 laptop and started working my way
through the tutorial. When I made a scheduled transaction and couldn't
see it in the ledger, I attempted to display the report of scheduled
transactions. Got only a blank window, and when I clicked Close the
title bar showed "not responding". When I clicked the red x in the upper
right corner to close the window, I got "Gnucash has stopped working".
The same thing happened with every report I tried (maybe ten of them,
min various categories), and whether I had reports opening in a separate
window or not. This happens on both my laptops.

I looked in the FAQ Wiki
https://wiki.gnucash.org/wiki/FAQ#Q:_I_cannot_get_any_report_to_display_not_even_the_sample_reports._All_that_displays_is_an_empty_tab.
and found a recommendation to change Internet options. That didn't help.

I followed the link from the FAQ to the bug report
https://bugzilla.gnome.org/show_bug.cgi?id=645273
which was entered SEVEN YEARS AGO. There were various suggestions
related to Internet Explorer, which I tried, but as other folks found,
those suggestions did not help.

I then Googled the gnucash-user archive and found nothing new, just
rehashes of the same problem.

HTML files and trace files were generated in my temp folder, but there's
no point in sending them since many others have done that already, yet
the bug remains unfixed.

I've already wasted about six hours trying unsuccessfully to work around
the bug, and several times that on the tutorial. I wanted to like
Gnucash, and I know the software is free, but without the ability to
produce any reports it's worth even less than I paid for it.

Extremely disappointing.