Reports crash Gnucash

[Ken Pyzik]

Stan -- I am using 2.6.19 on 64-bit Windows 10.  While the reporting module
is indeed very slow (bug report already out there was this) and while it
does say "Not Responding", eventually the report does come up (after about
60-90 seconds).  

I agree that it may be way too long -- but it does technically work.  My
belief is that it should work for you if given enough time. 

That all being said -- for almost of us -- this is still considered a bug --
but it does work -- eventually. 

-----Original Message-----
From: gnucash-user [mailto:gnucash-user-bounces+pyz01=cox.net at gnucash.org]
On Behalf Of Stan Brown
Sent: Saturday, February 10, 2018 7:38 AM
To: gnucash-user at gnucash.org
Subject: Reports crash Gnucash

MODERATORS -- The entire list doesn't need to see this, but I'd appreciate
if you'd pass this on to the developers.

I wanted to like Gnucash, I really did, but it crashes e=whenever I try to
generate any report from any Gnucash file.

I installed Gnucash 2.6.19 (from link at Gnucash.org) on my 64-bit Windows 7
laptop and 64-bit Windows 8 laptop and started working my way through the
tutorial. When I made a scheduled transaction and couldn't see it in the
ledger, I attempted to display the report of scheduled transactions. Got
only a blank window, and when I clicked Close the title bar showed "not
responding". When I clicked the red x in the upper right corner to close the
window, I got "Gnucash has stopped working".
The same thing happened with every report I tried (maybe ten of them, min
various categories), and whether I had reports opening in a separate window
or not. This happens on both my laptops.

I looked in the FAQ Wiki
https://wiki.gnucash.org/wiki/FAQ#Q:_I_cannot_get_any_report_to_display_not_
even_the_sample_reports._All_that_displays_is_an_empty_tab.
and found a recommendation to change Internet options. That didn't help.

I followed the link from the FAQ to the bug report
https://bugzilla.gnome.org/show_bug.cgi?id=645273
which was entered SEVEN YEARS AGO. There were various suggestions related to
Internet Explorer, which I tried, but as other folks found, those
suggestions did not help.

I then Googled the gnucash-user archive and found nothing new, just rehashes
of the same problem.

HTML files and trace files were generated in my temp folder, but there's no
point in sending them since many others have done that already, yet the bug
remains unfixed.

I've already wasted about six hours trying unsuccessfully to work around the
bug, and several times that on the tutorial. I wanted to like Gnucash, and I
know the software is free, but without the ability to produce any reports
it's worth even less than I paid for it.

Extremely disappointing.
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