Reports crash Gnucash

doncram doncram at gmail.com
Sat Feb 10 20:17:08 EST 2018


If there's no functional bug, then there's a different bug:  what is
displayed should be changed to show "report processing...please allow a few
minutes" or something like that.  Surely it should not take seven years to
change what a message states.  --doncram

On Sat, Feb 10, 2018 at 5:32 PM, Ken Pyzik <pyz01 at cox.net> wrote:

> Stan -- I am using 2.6.19 on 64-bit Windows 10.  While the reporting module
> is indeed very slow (bug report already out there was this) and while it
> does say "Not Responding", eventually the report does come up (after about
> 60-90 seconds).
>
> I agree that it may be way too long -- but it does technically work.  My
> belief is that it should work for you if given enough time.
>
> That all being said -- for almost of us -- this is still considered a bug
> --
> but it does work -- eventually.
>
> -----Original Message-----
> From: gnucash-user [mailto:gnucash-user-bounces+pyz01=cox.net at gnucash.org]
> On Behalf Of Stan Brown
> Sent: Saturday, February 10, 2018 7:38 AM
> To: gnucash-user at gnucash.org
> Subject: Reports crash Gnucash
>
> MODERATORS -- The entire list doesn't need to see this, but I'd appreciate
> if you'd pass this on to the developers.
>
> I wanted to like Gnucash, I really did, but it crashes e=whenever I try to
> generate any report from any Gnucash file.
>
> I installed Gnucash 2.6.19 (from link at Gnucash.org) on my 64-bit Windows
> 7
> laptop and 64-bit Windows 8 laptop and started working my way through the
> tutorial. When I made a scheduled transaction and couldn't see it in the
> ledger, I attempted to display the report of scheduled transactions. Got
> only a blank window, and when I clicked Close the title bar showed "not
> responding". When I clicked the red x in the upper right corner to close
> the
> window, I got "Gnucash has stopped working".
> The same thing happened with every report I tried (maybe ten of them, min
> various categories), and whether I had reports opening in a separate window
> or not. This happens on both my laptops.
>
> I looked in the FAQ Wiki
> https://wiki.gnucash.org/wiki/FAQ#Q:_I_cannot_get_any_
> report_to_display_not_
> even_the_sample_reports._All_that_displays_is_an_empty_tab.
> and found a recommendation to change Internet options. That didn't help.
>
> I followed the link from the FAQ to the bug report
> https://bugzilla.gnome.org/show_bug.cgi?id=645273
> which was entered SEVEN YEARS AGO. There were various suggestions related
> to
> Internet Explorer, which I tried, but as other folks found, those
> suggestions did not help.
>
> I then Googled the gnucash-user archive and found nothing new, just
> rehashes
> of the same problem.
>
> HTML files and trace files were generated in my temp folder, but there's no
> point in sending them since many others have done that already, yet the bug
> remains unfixed.
>
> I've already wasted about six hours trying unsuccessfully to work around
> the
> bug, and several times that on the tutorial. I wanted to like Gnucash, and
> I
> know the software is free, but without the ability to produce any reports
> it's worth even less than I paid for it.
>
> Extremely disappointing.
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