Reports crash Gnucash

David Carlson david.carlson.417 at gmail.com
Sat Feb 10 20:51:50 EST 2018


doncram,

Actually, if you look carefully at the bottom of the splash screen (if you
have not disabled it) when the program is loading, there is a message
there. That will show when processing reports that were left open when the
file was last closed.

As for opening new reports, I cannot comment as I am using release 2.6.18

David C

On Sat, Feb 10, 2018 at 7:17 PM, doncram <doncram at gmail.com> wrote:

> If there's no functional bug, then there's a different bug:  what is
> displayed should be changed to show "report processing...please allow a few
> minutes" or something like that.  Surely it should not take seven years to
> change what a message states.  --doncram
>
> On Sat, Feb 10, 2018 at 5:32 PM, Ken Pyzik <pyz01 at cox.net> wrote:
>
> > Stan -- I am using 2.6.19 on 64-bit Windows 10.  While the reporting
> module
> > is indeed very slow (bug report already out there was this) and while it
> > does say "Not Responding", eventually the report does come up (after
> about
> > 60-90 seconds).
> >
> > I agree that it may be way too long -- but it does technically work.  My
> > belief is that it should work for you if given enough time.
> >
> > That all being said -- for almost of us -- this is still considered a bug
> > --
> > but it does work -- eventually.
> >
> > -----Original Message-----
> > From: gnucash-user [mailto:gnucash-user-bounces+pyz01=
> cox.net at gnucash.org]
> > On Behalf Of Stan Brown
> > Sent: Saturday, February 10, 2018 7:38 AM
> > To: gnucash-user at gnucash.org
> > Subject: Reports crash Gnucash
> >
> > MODERATORS -- The entire list doesn't need to see this, but I'd
> appreciate
> > if you'd pass this on to the developers.
> >
> > I wanted to like Gnucash, I really did, but it crashes e=whenever I try
> to
> > generate any report from any Gnucash file.
> >
> > I installed Gnucash 2.6.19 (from link at Gnucash.org) on my 64-bit
> Windows
> > 7
> > laptop and 64-bit Windows 8 laptop and started working my way through the
> > tutorial. When I made a scheduled transaction and couldn't see it in the
> > ledger, I attempted to display the report of scheduled transactions. Got
> > only a blank window, and when I clicked Close the title bar showed "not
> > responding". When I clicked the red x in the upper right corner to close
> > the
> > window, I got "Gnucash has stopped working".
> > The same thing happened with every report I tried (maybe ten of them, min
> > various categories), and whether I had reports opening in a separate
> window
> > or not. This happens on both my laptops.
> >
> > I looked in the FAQ Wiki
> > https://wiki.gnucash.org/wiki/FAQ#Q:_I_cannot_get_any_
> > report_to_display_not_
> > even_the_sample_reports._All_that_displays_is_an_empty_tab.
> > and found a recommendation to change Internet options. That didn't help.
> >
> > I followed the link from the FAQ to the bug report
> > https://bugzilla.gnome.org/show_bug.cgi?id=645273
> > which was entered SEVEN YEARS AGO. There were various suggestions related
> > to
> > Internet Explorer, which I tried, but as other folks found, those
> > suggestions did not help.
> >
> > I then Googled the gnucash-user archive and found nothing new, just
> > rehashes
> > of the same problem.
> >
> > HTML files and trace files were generated in my temp folder, but there's
> no
> > point in sending them since many others have done that already, yet the
> bug
> > remains unfixed.
> >
> > I've already wasted about six hours trying unsuccessfully to work around
> > the
> > bug, and several times that on the tutorial. I wanted to like Gnucash,
> and
> > I
> > know the software is free, but without the ability to produce any reports
> > it's worth even less than I paid for it.
> >
> > Extremely disappointing.
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