Reports crash Gnucash

John Ralls jralls at ceridwen.us
Sat Feb 10 21:04:04 EST 2018


The progress bar for reports started with the main window displayed is at the bottom right of that window.

Regards,
John Ralls


> On Feb 10, 2018, at 5:51 PM, David Carlson <david.carlson.417 at gmail.com> wrote:
> 
> doncram,
> 
> Actually, if you look carefully at the bottom of the splash screen (if you
> have not disabled it) when the program is loading, there is a message
> there. That will show when processing reports that were left open when the
> file was last closed.
> 
> As for opening new reports, I cannot comment as I am using release 2.6.18
> 
> David C
> 
> On Sat, Feb 10, 2018 at 7:17 PM, doncram <doncram at gmail.com> wrote:
> 
>> If there's no functional bug, then there's a different bug:  what is
>> displayed should be changed to show "report processing...please allow a few
>> minutes" or something like that.  Surely it should not take seven years to
>> change what a message states.  --doncram
>> 
>> On Sat, Feb 10, 2018 at 5:32 PM, Ken Pyzik <pyz01 at cox.net> wrote:
>> 
>>> Stan -- I am using 2.6.19 on 64-bit Windows 10.  While the reporting
>> module
>>> is indeed very slow (bug report already out there was this) and while it
>>> does say "Not Responding", eventually the report does come up (after
>> about
>>> 60-90 seconds).
>>> 
>>> I agree that it may be way too long -- but it does technically work.  My
>>> belief is that it should work for you if given enough time.
>>> 
>>> That all being said -- for almost of us -- this is still considered a bug
>>> --
>>> but it does work -- eventually.
>>> 
>>> -----Original Message-----
>>> From: gnucash-user [mailto:gnucash-user-bounces+pyz01=
>> cox.net at gnucash.org]
>>> On Behalf Of Stan Brown
>>> Sent: Saturday, February 10, 2018 7:38 AM
>>> To: gnucash-user at gnucash.org
>>> Subject: Reports crash Gnucash
>>> 
>>> MODERATORS -- The entire list doesn't need to see this, but I'd
>> appreciate
>>> if you'd pass this on to the developers.
>>> 
>>> I wanted to like Gnucash, I really did, but it crashes e=whenever I try
>> to
>>> generate any report from any Gnucash file.
>>> 
>>> I installed Gnucash 2.6.19 (from link at Gnucash.org) on my 64-bit
>> Windows
>>> 7
>>> laptop and 64-bit Windows 8 laptop and started working my way through the
>>> tutorial. When I made a scheduled transaction and couldn't see it in the
>>> ledger, I attempted to display the report of scheduled transactions. Got
>>> only a blank window, and when I clicked Close the title bar showed "not
>>> responding". When I clicked the red x in the upper right corner to close
>>> the
>>> window, I got "Gnucash has stopped working".
>>> The same thing happened with every report I tried (maybe ten of them, min
>>> various categories), and whether I had reports opening in a separate
>> window
>>> or not. This happens on both my laptops.
>>> 
>>> I looked in the FAQ Wiki
>>> https://wiki.gnucash.org/wiki/FAQ#Q:_I_cannot_get_any_
>>> report_to_display_not_
>>> even_the_sample_reports._All_that_displays_is_an_empty_tab.
>>> and found a recommendation to change Internet options. That didn't help.
>>> 
>>> I followed the link from the FAQ to the bug report
>>> https://bugzilla.gnome.org/show_bug.cgi?id=645273
>>> which was entered SEVEN YEARS AGO. There were various suggestions related
>>> to
>>> Internet Explorer, which I tried, but as other folks found, those
>>> suggestions did not help.
>>> 
>>> I then Googled the gnucash-user archive and found nothing new, just
>>> rehashes
>>> of the same problem.
>>> 
>>> HTML files and trace files were generated in my temp folder, but there's
>> no
>>> point in sending them since many others have done that already, yet the
>> bug
>>> remains unfixed.
>>> 
>>> I've already wasted about six hours trying unsuccessfully to work around
>>> the
>>> bug, and several times that on the tutorial. I wanted to like Gnucash,
>> and
>>> I
>>> know the software is free, but without the ability to produce any reports
>>> it's worth even less than I paid for it.
>>> 
>>> Extremely disappointing.
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