Installation

[Adrien Monteleone]

Jonathan,

Instead of clicking on the file to open it, did you try clicking the Gnucash application icon first? Did it successfully open the last file saved?

I think throughout this thread, there’s been lots of guessing as to what might be the problem, but if you can give us a click-by-click of what you are trying to do, we could all probably provide more accurate advice for your exact issue.

Let’s forget for a moment where your file is supposedly saved.

Please try this on your Mac:

Click the Gnucash application icon. (either located in your Dock, or from the Launchpad screen)

What happens?

Now, on your Windows computer:

Click the Gnucash application icon, this may be in your Quicklaunch in the Start Bar, or on your desktop, or in your Start > Programs menu. (if on your desktop, you *may* need to double-click depending on your preference settings, you’ll know because a single click will just highlight the icon, but not start the application.)

What happens?

If you aren’t sure what I’m asking or can’t get that far, let’s tackle that first.

Regards,
Adrien

> On Feb 11, 2018, at 9:04 PM, Jonathan Ames <jnthn.ames at gmail.com> wrote:
> 
> Thanks, all, for advice. Just not happening, though. I can see the latest
> file in a directory, but get "file not found" when clicking on it. By now,
> a lot of lost work. Am I correct in assuming that unlike commercial
> software, gnucash doesn't save itself back to the application
> automatically, even if you "save" automatically? In other words, what
> you're paying for is not to deal with the log files, but to save and then
> later click on the icon and have it be where and as you left it?
> 
> Gnucash is more accessible than Quickbooks from within (e.g., all accounts
> have registers), though the "save" complexity, and existence of multiple
> text files, log files, etc., to be managed aren't mentioned in the
> manual/tutorial. I'm accustomed to assuming that it's all user error, e.g.,
> life itself -- correct in this instance? Is there a patch to save and
> access Gnucash like a commercial, e.g. Intuit, program?
> 
> Thanks,
> 
> Jonathan Ames, PhD
> Clinical Psychologist
> 415 N. Tioga Street
> Ithaca NY 14850
> 607-319-5118 - Office
> 607-227-4792 - Cell
> jnthn.ames at gmail.com
> www.whatnowconnect.com
> 
> 
> <jnthn.ames at gmail.com>
> 
> On Mon, Feb 5, 2018 at 1:19 PM, Jonathan Ames <jnthn.ames at gmail.com> wrote:
> 
>> I am a 71 yo solo psychologist, not particularly patient, unable to
>> install Gnucash: every time I save, another icon appears on desktop;
>> accounts, files I create disappear (“not found”) despite being saved.
>> Wondering if this program requires programming skills to set up: other
>> non-programmers seem it use it. Idea was to link office Windows 10 and home
>> Mac (Sierra) systems through iCloud, replacing Windows-only Quickbooks and
>> Mac Quicken. Is Gnucash basically for the IT-savvy, i.e. getting stable
>> version established on systems so they work like standard software? Also,
>> can Windows and Mac versions maintain same data sets? Will guidebook help,
>> of is it that if you’re having my sort of issues you’re too stupid?
>> 
>> 
>> 
>> Many thanks,
>> 
>> 
>> 
>> Jonathan Ames, Ph.D.
>> 415 N. Tioga Street #205
>> Ithaca NY 14850
>> Office: 607-319-5118 <(607)%20319-5118>
>> Cell: 607-227-4792 <(607)%20227-4792>
>> jnthn.ames at gmail.com
>> www.whatnowconnect.com
>> 
>> 
>> 
> 
> ᐧ
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