Falure to open gnucash

[Derek Atkins]

Hi,

Jerome Kremen <jerry.kremen at engopt.com> writes:

> Dear Members
> I tried to access my gnucash accounts yesterday and got the cryptic
> error message gnucash failed to open because of a problem.
> I am using the Mac operating system which I recently upgraded to High
> Sierra 10.13.2.  Can that be the cause of my failure to open Gnucash?
> I then downloaded the latest version of gnucash but did not install it
> because I didn’t know whether the new installation would wipe out my
> company books.

What version of GnuCash?  You need at least 2.6.18 for High Sierra.

> Is it safe to install a new version?

Yes.

>    Will it preserve my accounts?

Yes.

> Your help would be much appreciated.  Since I am not sure how to
> navigate the mailing lists and would not know where to find a reply,
> please reply to jerry.kremen at engopt.com.
> Best wishes,
> Jerry kremen

> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.

-derek
-- 
       Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
       Member, MIT Student Information Processing Board  (SIPB)
       URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
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