[GNC] Problem with online banking setup in Ubuntu

David Carlson david.carlson.417 at gmail.com
Thu Jun 21 11:53:52 EDT 2018


WaltD

You did not say whether you are using the release of GnuCash that is found
in the software offered by Ubuntu or a newer release from Get Deb or yet
another package.  Please name the release that you are using and whether
you also installed all the supplemental packages required for Aqbanking.
See the FAQ on the website for more information.

You will almost always see that error messeage when reopening a file after
a crash.  Usually you choose open anyway unless you think that the file is
open on a different computer.

As for the cause of the crash, it is necessary to know which version that
you have before someone here can suggest what to try next.

Good luck.

David C



On Thu, Jun 21, 2018, 5:46 AM WaltD <walterdowis at gmail.com> wrote:

>      I am new to GnuCash. My OS is Ubuntu Unity 16.04 LTS.  I just created
> a
> new file with new accounts. I am trying to setup online banking to my
> checking account. In the online setup wizard I reach a point where I'm to
> "Start AqBanking Wizard". When I click on the AqBanking button nothing
> happens and the GnuCash program closes.
>      When I restart GnuCash, I get this strange message: GnuCash could not
> obtain the lock for
> file:///home/walter/GnuCash/Book01.gnucash. (Book01 is the new file I
> created). How can I complete the online setup?
>
>
>
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