Refund invoice

[Adrien Monteleone]

Same way you would an invoice, but when the new invoice dialog pops up, at the top there are radio buttons to choose between ‘invoice’ (default) or ‘credit memo’.

The rest works just like an invoice, however the debits and credit will be reversed in the final transaction so effectively subtracting the entered amounts as a type of ‘reversing’ transaction.

Read the Tutorial & Concepts Guide concerning Business Features for more info.

Regards,
Adrien

> On Mar 20, 2018, at 6:22 PM, Martijn Heuts <usadutchies at bellsouth.net> wrote:
> 
> Hello, I missed it! Thanks for the notification and reply.
> 
> How would I make that credit memo?
> 
> Thanks again!!
> 
> Martijn Heuts
> 
> --------------------------------------------
> On Tue, 3/20/18, Adrien Monteleone <adrien.monteleone at gmail.com> wrote:
> 
> Subject: Re: Refund invoice
> To: "Martijn Heuts" <usadutchies at bellsouth.net>
> Cc: "gnucash-user at gnucash.org" <gnucash-user at gnucash.org>
> Date: Tuesday, March 20, 2018, 3:57 PM
> 
> Martijn,
> 
> You posted this exact message on March 15th.
> 
> You received 2 replies. (one
> of them from me)
> 
> Did you
> not see them?
> 
> Note, many
> people do not reply back to the original author but only to
> the mailing list. This way, you don’t get 2 copies of the
> reply. (one directly and one from the list) Ideally, you
> should subscribe to the list so you see when people
> reply.
> 
> Here is a link to
> your original thread:  https://lists.gnucash.org/pipermail/gnucash-user/2018-March/075498.html
> 
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> Let us know if these 2 options don’t answer
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> 
> 
> Regards,
> Adrien
> 
>> On Mar 20, 2018, at 10:27 AM, Martijn
> Heuts <usadutchies at bellsouth.net>
> wrote:
>> 
>> Hello, I
> am running GNU cash for my business.
>> I
> created and posted an invoice, which was paid in
> full.However a day later the client returns the item.The
> client also paid sales tax on this invoice.
>> What is the proper way to process this
> refund in GNU?I tried via the REFUND field which doesn't
> seem to process correctly.Also I need to make sure the sales
> tax is taken care of.
>> Please help.
> Thanks and I appreciate it!
>> Martijn HeutsUsadutchies at bellsouth.net
>> 
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