[GNC] "error parsing file" after upgrading from 2.6.x to 3.1

[John Ralls]

> On May 7, 2018, at 4:55 PM, Brian Buchalter <bal711 at gmail.com> wrote:
> 
> Forgive me if this is a duplicate question, but I could not find any recent
> results.
> 
> I am a macOS user and longtime Gnucash 2.6.x user. I wanted to try out the
> new 3.1 release, but when I attempt to open my .gnucash file, I am told
> there was an error parsing the file. No other information is given and the
> file does not open.
> 
> Can anyone guide me in troubleshooting this please? If it's happening to
> me, I imagine it's happening to others.

Drat. We hoped we’d nailed all of those problems in 3.1.

Please open /Applications/Utilities/Terminal and run
  /Applications/Gnucash.app/Contents/MacOS/Gnucash --debug --extra
After you quit it, please open a bug report at https://bugzilla.gnome.org/enter_bug.cgi?product=GnuCash <https://bugzilla.gnome.org/enter_bug.cgi?product=GnuCash> and attach the trace file; directions for finding that are at https://wiki.gnucash.org/wiki/Tracefile <https://wiki.gnucash.org/wiki/Tracefile>.

Regards,
John Ralls