[GNC] "error parsing file" after upgrading from 2.6.x to 3.1

Brian Buchalter bal711 at gmail.com
Wed May 9 08:02:51 EDT 2018


Thanks for your reply John. I deeply appreciate your work here. Bug filed
at https://bugzilla.gnome.org/show_bug.cgi?id=795968

On Tue, May 8, 2018 at 12:03 AM, John Ralls <jralls at ceridwen.us> wrote:

>
>
> On May 7, 2018, at 4:55 PM, Brian Buchalter <bal711 at gmail.com> wrote:
>
> Forgive me if this is a duplicate question, but I could not find any recent
> results.
>
> I am a macOS user and longtime Gnucash 2.6.x user. I wanted to try out the
> new 3.1 release, but when I attempt to open my .gnucash file, I am told
> there was an error parsing the file. No other information is given and the
> file does not open.
>
> Can anyone guide me in troubleshooting this please? If it's happening to
> me, I imagine it's happening to others.
>
>
> Drat. We hoped we’d nailed all of those problems in 3.1.
>
> Please open /Applications/Utilities/Terminal and run
>   /Applications/Gnucash.app/Contents/MacOS/Gnucash --debug --extra
> After you quit it, please open a bug report at https://bugzilla.gnome.org/
> enter_bug.cgi?product=GnuCash and attach the trace file; directions for
> finding that are at https://wiki.gnucash.org/wiki/Tracefile.
>
> Regards,
> John Ralls
>
>


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