[GNC] how to process refunds

Adrien Monteleone adrien.monteleone at lusfiber.net
Fri Nov 2 01:01:36 EDT 2018


You can either unpost the invoice and then return the funds, or

Issue a credit note for the amount of the invoice, un-pay the invoice, apply the credit note as an offset, and then return the funds.

Regards,
Adrien

> On Nov 1, 2018, at 11:24 PM, Eric Rathhaus (general) via gnucash-user <gnucash-user at gnucash.org> wrote:
> 
> I have a client that has overpaid me due to invoices I sent for work that was later cancelled.  I want to refund these fees but not sure how to do so to make my books square.  Thanks, Eric
> 
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