[GNC] Accounting for Refund

[Eric Rathhaus office]

Thanks, Geert.  Here’s my situation. I invoiced client for a number of costs I would incur for them, some of which I did not ending paying.  They don’t want me to apply this as a credit against outstanding invoices.  They want me to return the $.  I wanted to use the credit note as a way of detailing what funds I am returning and to balance out the income I received for which thee’s no corresponding expense.  But it seems to only understand the credit note as a form of income.  

Kind regards,

Eric W. Rathhaus
Law Office of Eric W. Rathhaus
484 Lake Park Avenue, Suite 50
Oakland, CA 94610
415.577.0920 tel
415.737.0603 fax

www.ewrlaw.com

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> On Nov 6, 2018, at 10:01 AM, Geert Janssens <geert.gnucash at kobaltwit.be> wrote:
> 
> Op dinsdag 6 november 2018 05:30:32 CET schreef Eric Rathhaus office:
>> I do have a f/u question. When I create a credit note, the program only
>> allows me to account for it as income and it appears as a positive number
>> in my accounts receivable.  How can I account for this transaction so that
>> gnu cash recognizes this transaction should be a debit against previously
>> income?
> 
> I'm not sure I understand what you're saying here. Customer invoices are 
> debits in Accounts Receivable and Credit notes are credits. What is a 
> "positive" number for you in this context ?
> 
> If you want to use the credit note to balance the outstanding invoices 
> balance, you can "pay" your invoices with that credit note. You do so by 
> opening Business->Customer->Process Payment...
> Enter the customer and select the invoices/credit notes you wish to offset. If 
> there's a remaining balance you may want to set it to 0, unless you also want 
> to record a payment for this remaining balance in one go.
> Is this what you were looking for ?
> 
> By the way there was a bug in gnucash 3.0-3.2 where credit notes were of the 
> wrong sign. So be sure to work with the most recent version for proper credit 
> note handling.
> 
> Regards,
> 
> Geert
> 
>