[GNC] GnuCash freezes when saving in Windows

[John Ralls]

> On Nov 24, 2018, at 7:45 AM, Scott Ellsworth <scott at fastmail.us> wrote:
> 
> Dear all,
> 
> I’ve been using GnuCash happily for over a decade now, running it in
> Ubuntu Linux. I’m trying to teach my mother how to use it for her
> personal finances, in Windows 10. But it doesn’t seem to be working in
> Windows: The problem is that the program often freezes up when saving:
> I installed version 2.6 (a few months ago), and then version 3.3 this
> week. I tried unchecking the box in the options for file compression,
> and this seems to make it freeze up less often. I looked this issue up
> online, but I don’t see any discussion that looks fully relevant. We
> have been able to set up some accounts and expense categories, and have
> started adding transactions. I’m pretty sure the last time it froze was
> also upon saving, though it may have happened when selecting a date for
> a new transaction, which was immediately after saving. My mother is not
> very computer-savvy, so I need to make it just work normally.
> Be Well,


Is it really freezing or is it just taking a really long time to do a save? If it’s a slow save, see https://bugs.gnucash.org/show_bug.cgi?id=795804 <https://bugs.gnucash.org/show_bug.cgi?id=795804>, though if it really happened when selecting a date then it’s probably something else. You could try running from the command line with the --debug option and analyze the trace files to see if there’s any consistency to where it hangs.

Regards,
John Ralls