[GNC] Receivables Ageing report has a type "Balance", which is in error

gcstones52 gcstones52 at gmail.com
Tue Oct 16 07:53:02 EDT 2018


Date Range: 2018-01-01 - 2018-10-16
Date	Due Date	Reference	Type	Description	Credits	Debits	Amount
2018-01-01			Balance				£25.00
2018-04-05	2018-04-05	LSVH-2018-85	Invoice	Quiz Night deposit, 9Nov18	£25.00	
£25.00
2018-04-10		2018-85	Payment	Bank transfer		-£25.00	-£25.00
Period Totals		£25.00	-£25.00	£0.00
Total Due	£25.00
Current	0-30 days	31-60 days	61-90 days	91+ days
£0.00	£0.00	£0.00	£0.00	£25.00

The customer has paid all invoices, and should have a balance of zero (and
shows as zero in Accounts Receivable).  However, the report shows a
"balance" of £25 due from 2018-01-01, but I can find no entries anywhere in
the system (searching on client name, on transaction date, on amount) that
would generate this balance.  Note that the first entry for the customer was
2018-04-01.  Could anyone please suggest how a balance may have been created
for this customer on 2018-01-01?

Thank you
Graham



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