[GNC] Problem retrieving exchange rates

[John Ralls]

> On Oct 20, 2018, at 1:39 PM, harold <harold23 at gmail.com> wrote:
> 
> Hi,
> I'm a new gnucash user running on macOS Mojave. I've installed gnucash and
> run the finance quotes updater app.
> 
> When I try to "Get Quotes", gnucash returns an error message saying
> 
>> There was a system error when retrieving the price quotes
> 
> 
> When running the finance quotes updater app it completes, but there seem to
> be some error messages, which I don't know what to do about. Here are the
> last few lines of the file:
> 
> ExtUtils::MakeMaker version 6.6701 required--this is only version 6.66 at
> Makefile.PL line 8.
> 
> BEGIN failed--compilation aborted at Makefile.PL line 8.
> 
> Warning: No success on command[/usr/bin/perl Makefile.PL]
> 
>  SBECK/Date-Manip-6.72.tar.gz
> 
>  /usr/bin/perl Makefile.PL -- NOT OK
> 
> Running make test
> 
>  Make had some problems, won't test
> 
> Running make install
> 
>  Make had some problems, won't install
> 
> Could not read metadata file. Falling back to other methods to determine
> prerequisites
> Finance::Quote is up to date (1.47).
> 
> Does anyone have any ideas on how to fix this?

I just ran gnc-fq-update (which is what Finance::Quote Update does, wrapped in an AppleScript) on 10.14.1 Developer Beta 18867a without any issues. It updated Date-Manip-6.72 cleanly. Digging in a bit more I find that I have an updated MakeMaker.pm as well as the 6.66 apparently distributed by Apple. You can probably fix that with 
  sudo cpan install ExtUtils::MakeMaker
in Terminal.

That said, as long as you have some version of Date::Manip you should be OK on that front, and you do have the latest Finance::Quote. The problem you’re having is likely with the stocks you’re trying to get quotes for.

Try running GnuCash from Terminal:
  /Applications/Gnucash.app/Contents/MacOS/Gnucash --log gnc.scm=debug
That should print each symbol as it requests it along with the result of the request. It might provide some more info about the errors.

Regards,
John Ralls