[GNC] Online trx download

[Joseph Vernice]

I'm sorry I wasn't clear in my explanation. The accounts all came up when I
setup the online banking and I liked the checking account to the proper
gnuCash account. Fur that reason, I assumed that the settings were all
correct.

Are there other settings related to pulling the transactions?

On Sun, Oct 28, 2018 at 3:15 PM John Ralls <jralls at ceridwen.us> wrote:

> Then I don't understand your narrative about "The accounts come up...".
> You should be going to the register for the Fidelity checking account and
> using "Actions>Online Actions>Get Transactions". There should be no account
> selection at that point.
>
> Anyway, there's a bunch of debugging instructions in my email yesterday.
> Have you followed them? What did you find?
>
> Regards,
> John Ralls
>
>
> > On Oct 28, 2018, at 9:08 AM, Joseph Vernice <jvernice at gmail.com> wrote:
> >
> > Yes, I did.  I even deleted it and created a new one.
> >
> > On Sun, Oct 28, 2018 at 11:51 AM John Ralls <jralls at ceridwen.us> wrote:
> > Have you completed the Online Banking Setup assistant at this point?
> >
> > Regards,
> > John Ralls
> >
> >
> >> On Oct 28, 2018, at 7:18 AM, Joseph Vernice <jvernice at gmail.com> wrote:
> >>
> >> Hello John,
> >>
> >> The accounts come up after setting the online banking ( I have multiple
> Fidelity accounts).  I select the checking account with no errors.  It just
> seems to be a problem with the transaction downloading.  I set "Earliest
> date" and selected today's date, but it always states that there are no
> transactions to download for the period, even though there are dozens of
> them.
> >>
> >> What settings could be in question here?
> >>
> >> Thank you
> >>
> >>
> >> On 10/27/2018 12:14 PM, John Ralls wrote:
> >>>
> >>>
> >>>> On Oct 27, 2018, at 6:49 AM, Joseph Vernice <jvernice at gmail.com>
> wrote:
> >>>>
> >>>> With the latest update to GnuCash for Windows 10 (Version: 3.3,Build
> ID: 3.3+ (2018-09-29), Finance::Quote: 1.47) it appears that the
> Actions>Online Actions>Get Transactions is not working.  Even though there
> are several transaction that should be downloaded, I am receiving a dialog
> box indicating that there are no transactions for the time period.
> >>>>
> >>>> Is this is a bug?
> >>>
> >>> Maybe, but it’s more likely that your bank has changed something.
> >>>
> >>> Note first that GnuCash resets the last retrieved date even if the
> retrieval wasn’t successful, so you need to reset the date range when you
> retry one.
> >>>
> >>> Review the whole session transcript. If the window is closing before
> you can do that uncheck “Close log window when finished” in
> Preferences>Online Banking.
> >>> Check your trace file (https://wiki.gnucash.org/wiki/Tracefile) for
> errors. If there are none, try setting logging (
> https://wiki.gnucash.org/wiki/Logging) with gnc.import.aqbanking=debug.
> You might also try the AQBanking logging environment variables (see
> https://wiki.gnucash.org/wiki/AqBanking#Debugging) to get more
> information from AQBanking.
> >>>
> >>> Regards,
> >>> John Ralls
>
>