[GNC] Gnucash crashes after upgrade

[Tommy Trussell]

On Sat, Aug 24, 2019 at 2:06 PM Brian M. Sutin <gnucash3 at skewray.com> wrote:

> Ubuntu is now up to 18.10 "Cosmic Cuttlefish." Apparently Ubuntu doesn't
> make much effort to get the most recent Gnucash.
>

You're not on the latest Ubuntu (which is currently 19.04 "Disco," and in a
few weeks will be 19.10 "Eoan"). However upgrading Ubuntu will only get you
up to GnuCash 3.4 unless you build it yourself or get it from somewhere
else.

https://wiki.gnucash.org/wiki/Ubuntu

HOWEVER hold off on upgrading Ubuntu until you are sure you don't have a
problem with your GnuCash data file.

[By the way, Ubuntu gets its GnuCash via Debian, and the one volunteer who
puts the package into Debian is behind on packaging. Fortunately it looks
like he packaged GnuCash 3.6 for Debian, but it won't make it into Ubuntu
until next year.]

I am still thinking that way-back-when Gnucash copied my files config
> stupid, and having a more recent version try again may solve the problem.
>

If your configuration files have gotten corrupted I don't know whether
upgrading GnuCash will necessarily help. Fortunately as long as you have a
good backup of your data file you can probably move the bad config files
out of the way and let GnuCash re-create them. I believe the only thing
that gets stored in your configuration files that you might lose
permanently is your customized reports.

1) First of all make sure you have good backups of your GnuCash data.

2) Some of the older 2.6.x GnuCash packages on Ubuntu had a bug that was
easily worked around by installing the package python-gnucash so that's the
first thing I would suggest. I doubt that's your issue but it's easy to
install and it can't hurt.

3) To help diagnose the exact crash, open a terminal in Ubuntu and type
     gnucash
and report back here what error messages get printed on the terminal when
it crashes.


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