[GNC] Lost all my transactions on Gnu cash

[Derek Atkins]

Hi,
I'm sorry, I don't understand what you mean by your last sentence, "I can
now get up Accounts: Account Summary but not an entries page."?
Could you explain further?
Maybe with a screen shot?
Thanks,
-derek

On Tue, January 22, 2019 4:35 pm, Georgina Hunter-Jones wrote:
> No, it didn't. I haven't had that since the beginning.  I can now get up
> Accounts: Account Summary but not an entries page.
>
> On Tue, Jan 22, 2019 at 9:32 PM Derek Atkins <derek at ihtfp.com> wrote:
>
>> Did it say Read-Only when you when through File->Open?
>> When does it say it is read-only?
>>
>> -derek
>>
>> On Tue, January 22, 2019 4:27 pm, Georgina Hunter-Jones wrote:
>> > Yes, thank you, that worked in that I now have a page with headings
>> and
>> my
>> > accounts in total numbers. For example, the first one is Assets, next
>> > Dehumidifier, then equity, expenses etc and all except Dehumidifier
>> have
>> > totals, but I still can not get into add new inputs.
>> >
>> > On Tue, Jan 22, 2019 at 9:16 PM Derek Atkins <derek at ihtfp.com> wrote:
>> >
>> >> If that's a blank page then that means you have no data open.  Did
>> you
>> >> try
>> >> using File -> New File?  That might have done it.
>> >>
>> >> Let's start over -- Go to File -> Open and then get to the folder
>> where
>> >> your data file is located and open it.  What happens then?
>> >>
>> >> -derek
>> >>
>> >> On Tue, January 22, 2019 4:11 pm, Georgina Hunter-Jones wrote:
>> >> > I tried that but all i get is a blank page with headings.
>> >> >
>> >> > On Tue, 22 Jan 2019 at 21:08, Derek Atkins <derek at ihtfp.com> wrote:
>> >> >
>> >> >> Was it just one account register that was readonly??  Or was it
>> when
>> >> you
>> >> >> opened the file?
>> >> >>
>> >> >> What do you mean by "get back to my accounts"?  Are you missing
>> the
>> >> >> Chart
>> >> >> of Accounts Page?  If so, use View -> New Accounts Page
>> >> >>
>> >> >> -derek
>> >> >>
>> >> >> On Tue, January 22, 2019 4:04 pm, Georgina Hunter-Jones wrote:
>> >> >> > Ah, it said it was read only a page or so ago. I keep fiddling
>> with
>> >> >> it,
>> >> >> > hoping to get back to my accounts, but I seem to be making it
>> >> worse.
>> >> >> If I
>> >> >> > can get the read only thing back I’ll take a screenshot. Sorry.
>> I’m
>> >> >> > getting
>> >> >> > a bit lost here.
>> >> >> >
>> >> >> > On Tue, 22 Jan 2019 at 21:00, Derek Atkins <derek at ihtfp.com>
>> wrote:
>> >> >> >
>> >> >> >> Hi,
>> >> >> >>
>> >> >> >> So if that didn't work -- how is it telling you that it is
>> >> read-only?
>> >> >> >> Could you supply a screen shot?
>> >> >> >> Maybe a step-by-step of what you do and what happens?
>> >> >> >>
>> >> >> >> I'm at a loss for what else would cause a read-only situation
>> here
>> >> >> >> except,
>> >> >> >> perhaps, you opening a placeholder account.
>> >> >> >>
>> >> >> >> Thanks,
>> >> >> >>
>> >> >> >> -derek
>> >> >> >>
>> >> >> >> On Tue, January 22, 2019 3:55 pm, Georgina Hunter-Jones wrote:
>> >> >> >> > Thanks, sadly it did not work. Sorry that replies are so
>> slow,
>> >> Im
>> >> >> not
>> >> >> >> > always with the old computer. Thanks
>> >> >> >> >
>> >> >> >> > On Tue, Jan 15, 2019 at 2:38 PM Georgina Hunter-Jones <
>> >> >> >> > helicopterlife at gmail.com> wrote:
>> >> >> >> >
>> >> >> >> >> Thanks, i’ll Try that. Georgina
>> >> >> >> >>
>> >> >> >> >> On Tue, Jan 15, 2019 at 2:00 PM Derek Atkins
>> <derek at ihtfp.com>
>> >> >> wrote:
>> >> >> >> >>
>> >> >> >> >>> Dear Georgina,
>> >> >> >> >>>
>> >> >> >> >>> [snip]
>> >> >> >> >>> > Op dinsdag 15 januari 2019 12:52:50 CET schreef Georgina
>> >> >> >> >>> Hunter-Jones:
>> >> >> >> >>> >> Dear Geert,
>> >> >> >> >>> >> Thank you, that helped to a certain extent. I can now
>> see
>> >> >> lines
>> >> >> >> of
>> >> >> >> >>> >> information with the account details. However, it
>> appears
>> >> to
>> >> >> be
>> >> >> >> >>> 'read
>> >> >> >> >>> >> only'
>> >> >> >> >>> >> and I cannot enter any further data. I also cannot see
>> >> >> anything
>> >> >> >> more
>> >> >> >> >>> >> than
>> >> >> >> >>> >> an overall view of the account, ie no dates etc.
>> >> >> >> >>> >>
>> >> >> >> >>> >> Anything I can do to change that? Thank you very much
>> for
>> >> your
>> >> >> >> help
>> >> >> >> >>> so
>> >> >> >> >>> >> far.
>> >> >> >> >>> >> Best wishes, Georgina
>> >> >> >> >>>
>> >> >> >> >>> This sounds like it could be a permissions problem,
>> although
>> >> I'm
>> >> >> not
>> >> >> >> >>> familiar enough with MacOS permissions to know how best to
>> fix
>> >> >> it.
>> >> >> >> >>> Hopefully a MacOS expert will come in.  But it really
>> sounds
>> >> like
>> >> >> >> when
>> >> >> >> >>> you
>> >> >> >> >>> copied your data file you put it into a directory that your
>> >> >> current
>> >> >> >> >>> user
>> >> >> >> >>> does not have access to write new files.
>> >> >> >> >>>
>> >> >> >> >>> Can you try this:
>> >> >> >> >>>
>> >> >> >> >>> Make a new folder from the Finder
>> >> >> >> >>> Copy your data file to the new Folder
>> >> >> >> >>> Open GnuCash
>> >> >> >> >>> File -> Open the data file from the new folder
>> >> >> >> >>>
>> >> >> >> >>> Does this help?
>> >> >> >> >>>
>> >> >> >> >>> >> On Tue, Jan 15, 2019 at 8:31 AM Geert Janssens
>> >> >> >> >>> >> <geert.gnucash at kobaltwit.be>
>> >> >> >> >>> >>
>> >> >> >> >>> >> wrote:
>> >> >> >> >>> >> > A few other suggestions:
>> >> >> >> >>> >> >
>> >> >> >> >>> >> > 1. Which files did you transfer ? While that sounds
>> >> obvious,
>> >> >> it
>> >> >> >> is
>> >> >> >> >>> not
>> >> >> >> >>> >> > always
>> >> >> >> >>> >> > so. So this question is to ensure you really did copy
>> >> your
>> >> >> >> gnucash
>> >> >> >> >>> >> data
>> >> >> >> >>> >> > file
>> >> >> >> >>> >> > to the older computer.
>> >> >> >> >>> >> >
>> >> >> >> >>> >> > 2. How have you tried to open your gnucash data file ?
>> >> It's
>> >> >> >> >>> important
>> >> >> >> >>> >> to
>> >> >> >> >>> >> > realize that on MacOS double-clicking on a random
>> gnucash
>> >> >> data
>> >> >> >> >>> file
>> >> >> >> >>> >> > doesn't
>> >> >> >> >>> >> > necessarily mean that file will be opened. GnuCash
>> will
>> >> >> always
>> >> >> >> >>> reopen
>> >> >> >> >>> >> that
>> >> >> >> >>> >> > previously last opened file (which may be different
>> from
>> >> the
>> >> >> >> one
>> >> >> >> >>> you
>> >> >> >> >>> >> > double-
>> >> >> >> >>> >> > clicked on). To fix that you can:
>> >> >> >> >>> >> > - Start the gnucash application
>> >> >> >> >>> >> > - Select File->Open
>> >> >> >> >>> >> > - Navigate to your gnucash data file and open it this
>> way
>> >> >> >> >>> >> >
>> >> >> >> >>> >> > Will that bring your data back ?
>> >> >> >> >>> >> >
>> >> >> >> >>> >> > Regards,
>> >> >> >> >>> >> >
>> >> >> >> >>> >> > Geert
>> >> >> >> >>>
>> >> >> >> >>> > Please remember to CC this list on all your replies.
>> >> >> >> >>> > You can do this by using Reply-To-List or Reply-All.
>> >> >> >> >>>
>> >> >> >> >>> -derek
>> >> >> >> >>>
>> >> >> >> >>> --
>> >> >> >> >>>        Derek Atkins                 617-623-3745
>> >> >> >> >>>        derek at ihtfp.com             www.ihtfp.com
>> >> >> >> >>>        Computer and Internet Security Consultant
>> >> >> >> >>>
>> >> >> >> >>>
>> >> >> >> >
>> >> >> >>
>> >> >> >>
>> >> >> >> --
>> >> >> >>        Derek Atkins                 617-623-3745
>> >> >> >>        derek at ihtfp.com             www.ihtfp.com
>> >> >> >>        Computer and Internet Security Consultant
>> >> >> >>
>> >> >> >>
>> >> >> >
>> >> >>
>> >> >>
>> >> >> --
>> >> >>        Derek Atkins                 617-623-3745
>> >> >>        derek at ihtfp.com             www.ihtfp.com
>> >> >>        Computer and Internet Security Consultant
>> >> >>
>> >> >>
>> >> >
>> >>
>> >>
>> >> --
>> >>        Derek Atkins                 617-623-3745
>> >>        derek at ihtfp.com             www.ihtfp.com
>> >>        Computer and Internet Security Consultant
>> >>
>> >>
>> >
>>
>>
>> --
>>        Derek Atkins                 617-623-3745
>>        derek at ihtfp.com             www.ihtfp.com
>>        Computer and Internet Security Consultant
>>
>>
>


-- 
       Derek Atkins                 617-623-3745
       derek at ihtfp.com             www.ihtfp.com
       Computer and Internet Security Consultant