[GNC] Lost all my transactions on Gnu cash

Derek Atkins derek at ihtfp.com
Tue Jan 22 16:43:29 EST 2019


YAY!
Glad you got it working again!!
-derek

On Tue, January 22, 2019 4:38 pm, Georgina Hunter-Jones wrote:
> Oh, I found it! I had given it a different name from the overall name, and
> suddenly it popped up. Thank you so much for all your help and patience. I
> now have the accounts back and I am going to copy them immediately. Thank
> you.
>
> On Tue, Jan 22, 2019 at 9:35 PM Georgina Hunter-Jones <
> helicopterlife at gmail.com> wrote:
>
>> No, it didn't. I haven't had that since the beginning.  I can now get up
>> Accounts: Account Summary but not an entries page.
>>
>> On Tue, Jan 22, 2019 at 9:32 PM Derek Atkins <derek at ihtfp.com> wrote:
>>
>>> Did it say Read-Only when you when through File->Open?
>>> When does it say it is read-only?
>>>
>>> -derek
>>>
>>> On Tue, January 22, 2019 4:27 pm, Georgina Hunter-Jones wrote:
>>> > Yes, thank you, that worked in that I now have a page with headings
>>> and
>>> my
>>> > accounts in total numbers. For example, the first one is Assets, next
>>> > Dehumidifier, then equity, expenses etc and all except Dehumidifier
>>> have
>>> > totals, but I still can not get into add new inputs.
>>> >
>>> > On Tue, Jan 22, 2019 at 9:16 PM Derek Atkins <derek at ihtfp.com> wrote:
>>> >
>>> >> If that's a blank page then that means you have no data open.  Did
>>> you
>>> >> try
>>> >> using File -> New File?  That might have done it.
>>> >>
>>> >> Let's start over -- Go to File -> Open and then get to the folder
>>> where
>>> >> your data file is located and open it.  What happens then?
>>> >>
>>> >> -derek
>>> >>
>>> >> On Tue, January 22, 2019 4:11 pm, Georgina Hunter-Jones wrote:
>>> >> > I tried that but all i get is a blank page with headings.
>>> >> >
>>> >> > On Tue, 22 Jan 2019 at 21:08, Derek Atkins <derek at ihtfp.com>
>>> wrote:
>>> >> >
>>> >> >> Was it just one account register that was readonly??  Or was it
>>> when
>>> >> you
>>> >> >> opened the file?
>>> >> >>
>>> >> >> What do you mean by "get back to my accounts"?  Are you missing
>>> the
>>> >> >> Chart
>>> >> >> of Accounts Page?  If so, use View -> New Accounts Page
>>> >> >>
>>> >> >> -derek
>>> >> >>
>>> >> >> On Tue, January 22, 2019 4:04 pm, Georgina Hunter-Jones wrote:
>>> >> >> > Ah, it said it was read only a page or so ago. I keep fiddling
>>> with
>>> >> >> it,
>>> >> >> > hoping to get back to my accounts, but I seem to be making it
>>> >> worse.
>>> >> >> If I
>>> >> >> > can get the read only thing back I’ll take a screenshot. Sorry.
>>> I’m
>>> >> >> > getting
>>> >> >> > a bit lost here.
>>> >> >> >
>>> >> >> > On Tue, 22 Jan 2019 at 21:00, Derek Atkins <derek at ihtfp.com>
>>> wrote:
>>> >> >> >
>>> >> >> >> Hi,
>>> >> >> >>
>>> >> >> >> So if that didn't work -- how is it telling you that it is
>>> >> read-only?
>>> >> >> >> Could you supply a screen shot?
>>> >> >> >> Maybe a step-by-step of what you do and what happens?
>>> >> >> >>
>>> >> >> >> I'm at a loss for what else would cause a read-only situation
>>> here
>>> >> >> >> except,
>>> >> >> >> perhaps, you opening a placeholder account.
>>> >> >> >>
>>> >> >> >> Thanks,
>>> >> >> >>
>>> >> >> >> -derek
>>> >> >> >>
>>> >> >> >> On Tue, January 22, 2019 3:55 pm, Georgina Hunter-Jones wrote:
>>> >> >> >> > Thanks, sadly it did not work. Sorry that replies are so
>>> slow,
>>> >> Im
>>> >> >> not
>>> >> >> >> > always with the old computer. Thanks
>>> >> >> >> >
>>> >> >> >> > On Tue, Jan 15, 2019 at 2:38 PM Georgina Hunter-Jones <
>>> >> >> >> > helicopterlife at gmail.com> wrote:
>>> >> >> >> >
>>> >> >> >> >> Thanks, i’ll Try that. Georgina
>>> >> >> >> >>
>>> >> >> >> >> On Tue, Jan 15, 2019 at 2:00 PM Derek Atkins
>>> <derek at ihtfp.com
>>> >
>>> >> >> wrote:
>>> >> >> >> >>
>>> >> >> >> >>> Dear Georgina,
>>> >> >> >> >>>
>>> >> >> >> >>> [snip]
>>> >> >> >> >>> > Op dinsdag 15 januari 2019 12:52:50 CET schreef Georgina
>>> >> >> >> >>> Hunter-Jones:
>>> >> >> >> >>> >> Dear Geert,
>>> >> >> >> >>> >> Thank you, that helped to a certain extent. I can now
>>> see
>>> >> >> lines
>>> >> >> >> of
>>> >> >> >> >>> >> information with the account details. However, it
>>> appears
>>> >> to
>>> >> >> be
>>> >> >> >> >>> 'read
>>> >> >> >> >>> >> only'
>>> >> >> >> >>> >> and I cannot enter any further data. I also cannot see
>>> >> >> anything
>>> >> >> >> more
>>> >> >> >> >>> >> than
>>> >> >> >> >>> >> an overall view of the account, ie no dates etc.
>>> >> >> >> >>> >>
>>> >> >> >> >>> >> Anything I can do to change that? Thank you very much
>>> for
>>> >> your
>>> >> >> >> help
>>> >> >> >> >>> so
>>> >> >> >> >>> >> far.
>>> >> >> >> >>> >> Best wishes, Georgina
>>> >> >> >> >>>
>>> >> >> >> >>> This sounds like it could be a permissions problem,
>>> although
>>> >> I'm
>>> >> >> not
>>> >> >> >> >>> familiar enough with MacOS permissions to know how best to
>>> fix
>>> >> >> it.
>>> >> >> >> >>> Hopefully a MacOS expert will come in.  But it really
>>> sounds
>>> >> like
>>> >> >> >> when
>>> >> >> >> >>> you
>>> >> >> >> >>> copied your data file you put it into a directory that
>>> your
>>> >> >> current
>>> >> >> >> >>> user
>>> >> >> >> >>> does not have access to write new files.
>>> >> >> >> >>>
>>> >> >> >> >>> Can you try this:
>>> >> >> >> >>>
>>> >> >> >> >>> Make a new folder from the Finder
>>> >> >> >> >>> Copy your data file to the new Folder
>>> >> >> >> >>> Open GnuCash
>>> >> >> >> >>> File -> Open the data file from the new folder
>>> >> >> >> >>>
>>> >> >> >> >>> Does this help?
>>> >> >> >> >>>
>>> >> >> >> >>> >> On Tue, Jan 15, 2019 at 8:31 AM Geert Janssens
>>> >> >> >> >>> >> <geert.gnucash at kobaltwit.be>
>>> >> >> >> >>> >>
>>> >> >> >> >>> >> wrote:
>>> >> >> >> >>> >> > A few other suggestions:
>>> >> >> >> >>> >> >
>>> >> >> >> >>> >> > 1. Which files did you transfer ? While that sounds
>>> >> obvious,
>>> >> >> it
>>> >> >> >> is
>>> >> >> >> >>> not
>>> >> >> >> >>> >> > always
>>> >> >> >> >>> >> > so. So this question is to ensure you really did copy
>>> >> your
>>> >> >> >> gnucash
>>> >> >> >> >>> >> data
>>> >> >> >> >>> >> > file
>>> >> >> >> >>> >> > to the older computer.
>>> >> >> >> >>> >> >
>>> >> >> >> >>> >> > 2. How have you tried to open your gnucash data file
>>> ?
>>> >> It's
>>> >> >> >> >>> important
>>> >> >> >> >>> >> to
>>> >> >> >> >>> >> > realize that on MacOS double-clicking on a random
>>> gnucash
>>> >> >> data
>>> >> >> >> >>> file
>>> >> >> >> >>> >> > doesn't
>>> >> >> >> >>> >> > necessarily mean that file will be opened. GnuCash
>>> will
>>> >> >> always
>>> >> >> >> >>> reopen
>>> >> >> >> >>> >> that
>>> >> >> >> >>> >> > previously last opened file (which may be different
>>> from
>>> >> the
>>> >> >> >> one
>>> >> >> >> >>> you
>>> >> >> >> >>> >> > double-
>>> >> >> >> >>> >> > clicked on). To fix that you can:
>>> >> >> >> >>> >> > - Start the gnucash application
>>> >> >> >> >>> >> > - Select File->Open
>>> >> >> >> >>> >> > - Navigate to your gnucash data file and open it this
>>> way
>>> >> >> >> >>> >> >
>>> >> >> >> >>> >> > Will that bring your data back ?
>>> >> >> >> >>> >> >
>>> >> >> >> >>> >> > Regards,
>>> >> >> >> >>> >> >
>>> >> >> >> >>> >> > Geert
>>> >> >> >> >>>
>>> >> >> >> >>> > Please remember to CC this list on all your replies.
>>> >> >> >> >>> > You can do this by using Reply-To-List or Reply-All.
>>> >> >> >> >>>
>>> >> >> >> >>> -derek
>>> >> >> >> >>>
>>> >> >> >> >>> --
>>> >> >> >> >>>        Derek Atkins                 617-623-3745
>>> >> >> >> >>>        derek at ihtfp.com             www.ihtfp.com
>>> >> >> >> >>>        Computer and Internet Security Consultant
>>> >> >> >> >>>
>>> >> >> >> >>>
>>> >> >> >> >
>>> >> >> >>
>>> >> >> >>
>>> >> >> >> --
>>> >> >> >>        Derek Atkins                 617-623-3745
>>> >> >> >>        derek at ihtfp.com             www.ihtfp.com
>>> >> >> >>        Computer and Internet Security Consultant
>>> >> >> >>
>>> >> >> >>
>>> >> >> >
>>> >> >>
>>> >> >>
>>> >> >> --
>>> >> >>        Derek Atkins                 617-623-3745
>>> >> >>        derek at ihtfp.com             www.ihtfp.com
>>> >> >>        Computer and Internet Security Consultant
>>> >> >>
>>> >> >>
>>> >> >
>>> >>
>>> >>
>>> >> --
>>> >>        Derek Atkins                 617-623-3745
>>> >>        derek at ihtfp.com             www.ihtfp.com
>>> >>        Computer and Internet Security Consultant
>>> >>
>>> >>
>>> >
>>>
>>>
>>> --
>>>        Derek Atkins                 617-623-3745
>>>        derek at ihtfp.com             www.ihtfp.com
>>>        Computer and Internet Security Consultant
>>>
>>>
>


-- 
       Derek Atkins                 617-623-3745
       derek at ihtfp.com             www.ihtfp.com
       Computer and Internet Security Consultant



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