[GNC] File not found, file in history

Sat Jun 8 15:59:43 EDT 2019

Please file a bug report about the crashes and attach (don't paste!) a crash report from /Applications/Utilities/Console.

Regards,
John Ralls

> On Jun 8, 2019, at 11:33 AM, Centins at rq <centins at redquyn.com> wrote:
> 
> I think this was the problem. I recently added my Desktop to iCloud and think GNUCash wouldn’t accept the remote file.
> 
> Others mentioned backups, and I have, but none were opening and GNUCash kept doing the blank book thing. Confusing and finding help was hard since I couldn’t find any troubleshooting till this list. 
> 
> I’ve solved the data file issue, thanks for the help, but GNUCash is still crashing :|
> 
>> On Jun 8, 2019, at 6:28 AM, Greg Feneis <mfeneis at gmail.com> wrote:
>> 
>> Also, unless things have recently changed, on Macs, I recall there's a
>> curious behavior where clicking on the file you want to open doesn't
>> necessarily open that file. While it will start GnuCash, GnuCash only opens
>> the most recent file in the recent file list.
>> 
>> It happens, occasionally, that a Mac user will relocate their file and then
>> click on it to start using it. GnuCash then ( starts, tries to open the
>> most recent file in the recent file list, and can't find it because it was
>> moved, and ) claims the file the user just click on cannot be found.
>> 
>> The solution is the same as Adrian has already outlined. After GnuCash
>> starts and the errors have been dismissed, use file>open to navigate to and
>> open the correct file.
>> 
>> Kind regards, Greg Feneis
>> (Galaxy S7)
>> 
>> 
>> On Fri, Jun 7, 2019, 20:52 Adrien Monteleone <adrien.monteleone at lusfiber.net>
>> wrote:
>> 
>>> Anytime you open GnuCash and it can’t open your data file it will open a
>>> ‘blank’ file because it has to have something open. That is what the
>>> Giuseppe is seeing.
>>> 
>>> Giuseppe,
>>> 
>>> Your best bet is to follow previous advice.
>>> 
>>> Open GnuCash.
>>> 
>>> Disregard any messages and pay no notice to a blank file.
>>> 
>>> Click the File menu and choose the Open option.
>>> 
>>> Navigate to where your file is stored, and select it.
>>> 
>>> Then GnuCash will remember it after close and will re-open that last used
>>> file next time.
>>> 
>>> Until and unless you get this far, I don’t know we can help much more.
>>> 
>>> If you have zero idea where your data file is stored, then we can help
>>> somewhat in that regard, just let us know that is the problem.
>>> 
>>> Regards,
>>> 
>>> Adrien
>>> 
>>> 
>>> 
>>>> On Jun 7, 2019, at 10:24 PM, Greg Feneis <mfeneis at gmail.com> wrote:
>>>> 
>>>> Please remember to send replies to the list, not just the members you are
>>>> replying to.
>>>> 
>>>> Macs aren't my strength here, but every time you start GnuCash, if
>>> GnuCash
>>>> starts with a message saying it can't find a file, then once you get past
>>>> the screen that asks you if you want to remove it from the recent file
>>>> list, what you have is GnuCash running with a default empty file. I
>>>> wouldn't bother saving that. Instead, click the file menu and select
>>> open,
>>>> then point to the file you usually use. You may have to find that file,
>>>> using the Mac's file manager, then use GnuCash file>open to get to where
>>>> the file is and open it.
>>>> 
>>>> Kind regards, Greg Feneis
>>>> (Galaxy S7)
>>>> 
>>>> 
>>>>> On Fri, Jun 7, 2019, 18:41 Giuseppe Quinn <centins at redquyn.com> wrote:
>>>>> 
>>>>> I’m running MacOS 10.14.5
>>>>> 
>>>>> In the attached screenshot you can see the msg I’m getting. Originally,
>>>>> the file name was empty
>>>>> 
>>>>> 
>>>>> 
>>>>> If “No” or “Yes” is selected the following window opens.
>>>>> 
>>>>> 
>>>>> 
>>>>> Nothing I tried changed anything, till I selected save and it asked for
>>> a
>>>>> name, and that’s how “WHatisthis” became the “missing” file from the
>>> first
>>>>> image. I have plenty of these files;
>>>>> 
>>>>> 
>>>>> Which are the ones I want to open, and I’ve tried opening GNUCash by
>>>>> clicking various versions of these.
>>>>> 
>>>>> HELP!!!
>>>>> 
>>>>> On Jun 7, 2019, at 9:03 AM, Greg Feneis <mfeneis at gmail.com> wrote:
>>>>> 
>>>>> You could also use your computer's file manager, EG Windows Explorer, to
>>>>> find the file that GnuCash can't seem to find.
>>>>> 
>>>>> Kind regards, Greg Feneis
>>>>> (Galaxy S7)
>>>>> 
>>>>> 
>>>>> On Fri, Jun 7, 2019, 07:59 Greg Feneis <mfeneis at gmail.com> wrote:
>>>>> 
>>>>> You may have changed the file's location and GnuCash can no longer find
>>>>> it. Try using the file>open menu items to navigate to the file location
>>> and
>>>>> open it. After GnuCash opens it up,it will remember the new location and
>>>>> open it automatically the next time you start it
>>>>> 
>>>>> Kind regards, Greg Feneis
>>>>> (Pixel 3)
>>>>> 
>>>>> 
>>>>> On Fri, Jun 7, 2019, 07:34 Centins at rq <centins at redquyn.com> wrote:
>>>>> 
>>>>> When I try to open GnuCash 3.4 I get an error msg saying a file can’t be
>>>>> found, but that the file is in history and do I want to remove it. When
>>> I
>>>>> click either the “Yes”, or “No” a window opens with nothing in it and a
>>>>> “Save” and some other button.
>>>>> 
>>>>> Help! I can’t open any of my data!
>>> 
>>> 
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