[GNC] Fwd: Impossible to generate reports.

[cageda at free.fr]

Hello Geert 

Re: Running GC as another person:
I installed it on my wife's computer (Win10 as mine) and ran the MYNAME.gnucash file. It ran OK except the reports still did not show up. 
I did the same on an old laptop that I have, running Vista. First, with my current MYNAME.gnucash file, it didn't generate reports. Then I found an old PERSO.gnucash file dating back to 2013 and with that one I did generate a report. THEN running MYNAME.gnucash, it does generate, on that old laptop. My problem is it would be kinda acrobatic to *print* the report from that laptop. 

Thinking maybe running that old file on a computer sort of triggered something or deleted something that maybe was in the way, I tried the same trick on my main PC (running PERSO.gnucash before MYNAME.gnucash. It did not work.

Then I exported the report (although blank). The html file that I got did open (with Chrome). BUT all the accounts but one show a zero balance. 
So we made some progress. Do the accounts all but one being at zero tell you something?

Thanks a lot for your attention and your time Geert.
Alain  


     

----- Mail original -----
De: "Geert Janssens" <geert.gnucash at kobaltwit.be>
À: "gnucash-user" <gnucash-user at gnucash.org>
Cc: "Derek Atkins" <derek at ihtfp.com>, "Alain" <cageda at free.fr>, "David" <david.carlson.417 at gmail.com>, "John Ralls" <jralls at ceridwen.us>
Envoyé: Mardi 28 Mai 2019 17:28:07
Objet: Re: [GNC] Fwd: Impossible to generate reports.

Other things to look for:
What do you get if you export the report (even though it's blank in GnuCash) ? 
Does the exported file actually contain html you can open in Chrome or Firefox 
?
Are there message in the trace file [1] after you tried to open the report ?

Geert

[1] http://wiki.gnucash.org/wiki/Tracefile

Op dinsdag 28 mei 2019 16:49:59 CEST schreef Derek Atkins:
> Hi,
> 
> cageda at free.fr writes:
> > For me it's not a "new instal".
> > 
> > I have been using Win10 for a couple of years and generated many
> > reports during that time. I don't know what blocked me all of a
> > sudden.
> 
> I am afraid I have no other suggestions.
> I don't actually use Windows.
> Maybe someone else can help?
> Sorry,
> 
> -derek