[GNC] Fwd: Impossible to generate reports.

[cageda at free.fr]

Sorry Geert.

I know why the balances show zero. 

To make my history lighter, I have started a new account on Jan 01, 2019, with the balances of my old file as of Dec 31, 2018. So it's normal there is nothing on that date in my new file. I haven't tried yet but I'm sure It'll work if I generate my Balance sheet as of today or Jan 01, 2019. 

So I'm almost out of my problem. I can work like this. But based on the info you now have, do you see a way of operating normally?

TIA
Alain


 

----- Mail original -----
De: "Alain" <cageda at free.fr>
À: "Geert Janssens" <geert.gnucash at kobaltwit.be>
Cc: "gnucash-user" <gnucash-user at gnucash.org>, "Derek Atkins" <derek at ihtfp.com>, "David" <david.carlson.417 at gmail.com>, "John Ralls" <jralls at ceridwen.us>
Envoyé: Mardi 11 Juin 2019 11:45:42
Objet: Re: [GNC] Fwd: Impossible to generate reports.

Hello Geert 

Re: Running GC as another person:
I installed it on my wife's computer (Win10 as mine) and ran the MYNAME.gnucash file. It ran OK except the reports still did not show up. 
I did the same on an old laptop that I have, running Vista. First, with my current MYNAME.gnucash file, it didn't generate reports. Then I found an old PERSO.gnucash file dating back to 2013 and with that one I did generate a report. THEN running MYNAME.gnucash, it does generate, on that old laptop. My problem is it would be kinda acrobatic to *print* the report from that laptop. 

Thinking maybe running that old file on a computer sort of triggered something or deleted something that maybe was in the way, I tried the same trick on my main PC (running PERSO.gnucash before MYNAME.gnucash. It did not work.

Then I exported the report (although blank). The html file that I got did open (with Chrome). BUT all the accounts but one show a zero balance. 
So we made some progress. Do the accounts all but one being at zero tell you something?

Thanks a lot for your attention and your time Geert.
Alain  


     

----- Mail original -----
De: "Geert Janssens" <geert.gnucash at kobaltwit.be>
À: "gnucash-user" <gnucash-user at gnucash.org>
Cc: "Derek Atkins" <derek at ihtfp.com>, "Alain" <cageda at free.fr>, "David" <david.carlson.417 at gmail.com>, "John Ralls" <jralls at ceridwen.us>
Envoyé: Mardi 28 Mai 2019 17:28:07
Objet: Re: [GNC] Fwd: Impossible to generate reports.

Other things to look for:
What do you get if you export the report (even though it's blank in GnuCash) ? 
Does the exported file actually contain html you can open in Chrome or Firefox 
?
Are there message in the trace file [1] after you tried to open the report ?

Geert

[1] http://wiki.gnucash.org/wiki/Tracefile

Op dinsdag 28 mei 2019 16:49:59 CEST schreef Derek Atkins:
> Hi,
> 
> cageda at free.fr writes:
> > For me it's not a "new instal".
> > 
> > I have been using Win10 for a couple of years and generated many
> > reports during that time. I don't know what blocked me all of a
> > sudden.
> 
> I am afraid I have no other suggestions.
> I don't actually use Windows.
> Maybe someone else can help?
> Sorry,
> 
> -derek