[GNC] Cannot run v3 on Windows 7 since a year

Wed Jun 12 04:38:08 EDT 2019

Okay,

so I installed cygwin and ran GNUCash with gdb like proposed.

I just renamed the current 3.5 program directory, not uninstalled it 
though. There was no new .gnucash directory in my home directory. I then 
re-renamed the two directories previously renamed (see below).

I did a test start and the old 2.6.1. came up ok. I then installed 3.5. 
and it would not start like before, but now I got another Windows error 
message.

Initially I got "This application has requested the Runtime to terminate 
it in an unusual way. Please contact the application's support team for 
more information".

Now I got (retranslated from German): "The procedure entry point 
'inflateValidate' could not be found in DLL 'zlib1.dll'".

I attach three times the gdb output:

1) "GC 3.5 gdb ok.txt": This is the first run with v3.5 starting fine 
after following your step-by-step advisory

2) "GC 2.6.1. gdb ok.txt": This is v2.6.1 starting fine after the 
re-renaming.

3) "GC 3.5 gdb not ok.txt": This is v3.5 not starting after reinstalling 
without those directories renamed.

Hope it helps. Please let me know if you need more or other setups.

Oliver

Am 27.05.2019 um 15:53 schrieb Geert Janssens:
> Unfortunately I can't interpret the Sysinternals stuff either.
> 
> Will gnucash 3.x start for a different user on your system ? That is, can you
> log in as a user that never has used gnucash before and then try to start
> gnucash ?
> 
> If it does, it may be tripping over some metadata on your PC or the metadata
> migration, can you test the following:
> - locate the .gnucash directory in your user's home directory
>    This is typically c:\Users\<your-user-name>\.gnucash
> - rename this directory to something else, like .gnucash.bkp
> - locate the %appdata%\GnuCash directory and rename it as well to something
> like GnuCash.bkp
> - then install gnucash 3.5 and see if it starts.
> 
> Let us know if gnucash starts under these conditions.
> Note this is not intended to be your final setup! It will be missing your
> saved reports, any open reports and tabs and other settings.
> It's a first start in trying to narrow down where it goes wrong.
> 
> Potentially a gdb backtrace could also shed a bit more light. As you had
> Cygwin installed before, you may reinstall it and then use it to install gdb.
> Next run gnucash from within gdb.
> 
> Geert
> 
> On zondag 21 april 2019 20:05:06 CEST Oliver Heidelbach via gnucash-user
> wrote:
>> Yes, I had Cygwin installed and now deinstalled it accoording to their
>> uninstall instructions including removing the registry entries.
>>
>> Same problem as before unfortunately.
>>
>> The following is the call stack from the Sysinternals Process Explorer:
>>
>> wow64cpu.dll!CpuGetContext+0x4
>> wow64.dll!Wow64KiUserCallbackDispatcher+0xcb
>> wow64win.dll+0x32bf9
>> ntdll.dll!KiUserCallbackDispatcher+0x1f
>> wow64win.dll+0x3fd4a
>> wow64win.dll+0x1ad9b
>> wow64.dll!Wow64SystemServiceEx+0xd7
>> wow64cpu.dll!TurboDispatchJumpAddressEnd+0x2d
>> wow64.dll!Wow64SystemServiceEx+0x1ce
>> wow64.dll!Wow64LdrpInitialize+0x42a
>> ntdll.dll!RtlImageDirectoryEntryToData+0x19a3
>> ntdll.dll!longjmp+0x2ca60
>> ntdll.dll!LdrInitializeThunk+0xe
>> USER32.dll!PeekMessageW+0x17b
>> USER32.dll!PeekMessageW+0x197
>> USER32.dll!DialogBoxIndirectParamW+0xfb
>> USER32.dll!DialogBoxIndirectParamAorW+0x108
>> USER32.dll!SoftModalMessageBox+0x757
>> USER32.dll!SoftModalMessageBox+0xa33
>> USER32.dll!MessageBoxTimeoutW+0x52
>> USER32.dll!MessageBoxTimeoutA+0x76
>> USER32.dll!MessageBoxExA+0x1b
>> USER32.dll!MessageBoxA+0x18
>> msvcrt.dll!strerror_s+0x649
>> msvcrt.dll!__threadhandle+0x466
>> msvcrt.dll!abort+0x26
>> libstdc++-6.dll!_ZN9__gnu_cxx27__verbose_terminate_handlerEv+0x163
>> libstdc++-6.dll!__cxa_throw+0x5c
>> msvcrt.dll!free+0x39
>> libgnc-core-utils.dll!_ZN5boost9iterators6detail23operator_arrow_dispatchIRN
>> S_10filesystem15directory_entryEPS4_E5applyES5_+0x11 msvcrt.dll!free+0x46
>> libgnc-core-utils.dll!_ZNK5boost9iterators6detail20iterator_facade_baseINS_1
>> 0filesystem28recursive_directory_iteratorENS3_15directory_entryENS0_25single
>> _pass_traversal_tagERS5_iLb0ELb0EEptEv+0x22
>> libgnc-core-utils.dll!gnc_path_find_localized_html_file+0x980
>> libgnc-core-utils.dll!gnc_path_find_localized_html_file+0xfce
>> libgnc-core-utils.dll!gnc_filepath_init+0xca
>> gnucash.exe+0x3b33
>> gnucash.exe+0x138b
>> ntdll.dll!RtlDeactivateActivationContextUnsafeFast+0x35f
>>
>>
>> I cannot interpret that, but maybe someone here can?
>>
>> Oliver
>>
>> Am 20.04.2019 um 11:09 schrieb Geert Janssens:
>>> Do you have other applications on your system that use guile (like
>>> Lilypond
>>> for example) ?
>>>
>>> Regards,
>>>
>>> Geert
>>>
>>> Op donderdag 18 april 2019 13:26:08 CEST schreef Oliver Heidelbach via
>>>
>>> gnucash-user:
>>>> I reinstalled the current version again to see the log.
>>>>
>>>> It does not write any log file since the Visual C++ runtime pops with
>>>> that error.
>>>>
>>>> I don't know if this helps, but I tried to run guile.exe from the
>>>> command line and this happened:
>>>>
>>>> ###############
>>>> C:\Program Files (x86)\gnucash\bin>guile
>>>>
>>>> Throw without catch before boot:
>>>> Throw to key misc-error with args ("primitive-load-path" "Unable to find
>>>> file ~S in load path" ("ice-9/boot-9") #f)Aborting.
>>>>
>>>> This application has requested the Runtime to terminate it in an unusua
>>>> Please contact the application's support team for more information.
>>>>
>>>> ################
>>>>
>>>> If I run gnucash.exe from the command line, I get the same popup error
>>>> message I have gotten before, containing the last part of the above
>>>> error message.
>>>>
>>>> Oliver
>>>>
>>>> Am 09.04.2019 um 11:27 schrieb Colin Law:
>>>>> Have a look in the gnucash trace file after you try to start it.
>>>>> https://wiki.gnucash.org/wiki/Tracefile
>>>>>
>>>>> Colin
>>>>>
>>>>> On Tue, 9 Apr 2019 at 10:25, ohei2 via gnucash-user
>>>>>
>>>>> <gnucash-user at gnucash.org> wrote:
>>>>>> Hi,
>>>>>>
>>>>>> I just tried to install v3.5 on my Win7 64bit. It installed and on the
>>>>>> the
>>>>>> first attempt to start it I get
>>>>>>
>>>>>> /This application has requested the Runtime to terminate it in an
>>>>>> unusual
>>>>>> way. Please contact the application's support team for more
>>>>>> information/
>>>>>>
>>>>>> I also tried an uninstall and deleting the leftover directory like
>>>>>> suggested in a similar thread. Same error message.
>>>>>>
>>>>>> I did switch back to 2.6.21 which runs without any problems.
>>>>>>
>>>>>> About one year ago I tried to install 3.0 which also would not run back
>>>>>> then and switched back to the older version.
>>>>>>
>>>>>> I am a bit clueless on how to proceed. Sitting it out does not seem to
>>>>>> work
>>>>>> obviously.
>>>>>>
>>>>>> Regards, ohei2
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Sent from:
>>>>>> http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html
>>>>>> _______________________________________________
>>>>>> gnucash-user mailing list
>>>>>> gnucash-user at gnucash.org
>>>>>> To update your subscription preferences or to unsubscribe:
>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>>>> If you are using Nabble or Gmane, please see
>>>>>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. -----
>>>>>> Please remember to CC this list on all your replies.
>>>>>> You can do this by using Reply-To-List or Reply-All.
>>>>
>>>> _______________________________________________
>>>> gnucash-user mailing list
>>>> gnucash-user at gnucash.org
>>>> To update your subscription preferences or to unsubscribe:
>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>> If you are using Nabble or Gmane, please see
>>>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. -----
>>>> Please remember to CC this list on all your replies.
>>>> You can do this by using Reply-To-List or Reply-All.
>>
>> _______________________________________________
>> gnucash-user mailing list
>> gnucash-user at gnucash.org
>> To update your subscription preferences or to unsubscribe:
>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>> If you are using Nabble or Gmane, please see
>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. -----
>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.
> 
> 
> 
> 
> 

-------------- next part --------------
Oliver at Kopfnuss ~
$ gdb "C:\Program Files (x86)\gnucash\bin\gnucash.exe"
GNU gdb (GDB) (Cygwin 8.1.1-1) 8.1.1
Copyright (C) 2018 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.  Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-pc-cygwin".
Type "show configuration" for configuration details.
For bug reporting instructions, please see:
<http://www.gnu.org/software/gdb/bugs/>.
Find the GDB manual and other documentation resources online at:
<http://www.gnu.org/software/gdb/documentation/>.
For help, type "help".
Type "apropos word" to search for commands related to "word"...
Reading symbols from C:\Program Files (x86)\gnucash\bin\gnucash.exe...done.
(gdb) run
Starting program: /cygdrive/c/Program Files (x86)/gnucash/bin/gnucash.exe
[New Thread 6484.0xecc]
warning: `/cygdrive/c/Windows/SYSTEM32/ntdll.dll': Shared library architecture i386:x86-64 is not compatible with target architecture i386.
warning: `/cygdrive/c/Windows/SYSTEM32/wow64.dll': Shared library architecture i386:x86-64 is not compatible with target architecture i386.
warning: `/cygdrive/c/Windows/SYSTEM32/wow64win.dll': Shared library architecture i386:x86-64 is not compatible with target architecture i386.
warning: `/cygdrive/c/Windows/SYSTEM32/wow64cpu.dll': Shared library architecture i386:x86-64 is not compatible with target architecture i386.
warning: dll path for "WOW64_IMAGE_SECTION" can not be evaluated
warning: Could not load shared library symbols for WOW64_IMAGE_SECTION.
Do you need "set solib-search-path" or "set sysroot"?
warning: dll path for "WOW64_IMAGE_SECTION" can not be evaluated
warning: Could not load shared library symbols for WOW64_IMAGE_SECTION.
Do you need "set solib-search-path" or "set sysroot"?
warning: dll path for "NOT_AN_IMAGE" can not be evaluated
warning: Could not load shared library symbols for NOT_AN_IMAGE.
Do you need "set solib-search-path" or "set sysroot"?
warning: dll path for "NOT_AN_IMAGE" can not be evaluated
warning: Could not load shared library symbols for NOT_AN_IMAGE.
Do you need "set solib-search-path" or "set sysroot"?
[New Thread 6484.0xed0]
[New Thread 6484.0x1864]

(gnucash.exe:6484): gnc.core-utils-WARNING **: 09:04:17.378: C:\Users\Oliver.Kopfnuss\AppData\Roaming is not a suitable base directory for the user data. Trying temporary directory instead.
(Error: boost::filesystem::read_symlink: Die Anforderung wird nicht unterst\xfctzt: "C:/Users\Oliver.Kopfnuss")

(gnucash.exe:6484): gnc.core-utils-WARNING **: 09:04:17.384: Failed to create C++ default locale fromde-DE.UTF-8 because locale::facet::_S_create_c_locale name not valid. Using the 'C' locale for C++.
[New Thread 6484.0x1778]
[New Thread 6484.0x39c]
[New Thread 6484.0x18c8]
[New Thread 6484.0x1d50]
[Thread 6484.0x1d50 exited with code 0]
-------------- next part --------------

Oliver at Kopfnuss ~
$ gdb "C:\Program Files (x86)\gnucash\bin\gnucash.exe"
GNU gdb (GDB) (Cygwin 8.1.1-1) 8.1.1
Copyright (C) 2018 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.  Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-pc-cygwin".
Type "show configuration" for configuration details.
For bug reporting instructions, please see:
<http://www.gnu.org/software/gdb/bugs/>.
Find the GDB manual and other documentation resources online at:
<http://www.gnu.org/software/gdb/documentation/>.
For help, type "help".
Type "apropos word" to search for commands related to "word"...
Reading symbols from C:\Program Files (x86)\gnucash\bin\gnucash.exe...(no debugging symbols found)...done.
(gdb) run
Starting program: /cygdrive/c/Program Files (x86)/gnucash/bin/gnucash.exe
[New Thread 1744.0x1ecc]
warning: `/cygdrive/c/Windows/SYSTEM32/ntdll.dll': Shared library architecture i386:x86-64 is not compatible with target architecture i386.
warning: `/cygdrive/c/Windows/SYSTEM32/wow64.dll': Shared library architecture i386:x86-64 is not compatible with target architecture i386.
warning: `/cygdrive/c/Windows/SYSTEM32/wow64win.dll': Shared library architecture i386:x86-64 is not compatible with target architecture i386.
warning: `/cygdrive/c/Windows/SYSTEM32/wow64cpu.dll': Shared library architecture i386:x86-64 is not compatible with target architecture i386.
warning: dll path for "WOW64_IMAGE_SECTION" can not be evaluated
warning: Could not load shared library symbols for WOW64_IMAGE_SECTION.
Do you need "set solib-search-path" or "set sysroot"?
warning: dll path for "WOW64_IMAGE_SECTION" can not be evaluated
warning: Could not load shared library symbols for WOW64_IMAGE_SECTION.
Do you need "set solib-search-path" or "set sysroot"?
warning: dll path for "NOT_AN_IMAGE" can not be evaluated
warning: Could not load shared library symbols for NOT_AN_IMAGE.
Do you need "set solib-search-path" or "set sysroot"?
warning: dll path for "NOT_AN_IMAGE" can not be evaluated
warning: Could not load shared library symbols for NOT_AN_IMAGE.
Do you need "set solib-search-path" or "set sysroot"?

(gnucash.exe:1744): GLib-CRITICAL **: g_setenv_utf8: assertion 'value != NULL' failed

(gnucash.exe:1744): gnc.core-utils-WARNING **: Couldn't properly override environment variable "PYTHONPATH". This may lead to unexpected results
[New Thread 1744.0x1f08]

Diese Version befindet sich noch in Entwicklung.
Sie kann funktionieren, muss aber nicht.
Fehler und andere Probleme werden auf gnucash-devel at gnucash.org diskutiert.
Fehlerberichte k▒nnen auf http://bugzilla.gnome.org eingesehen und erstellt werden.
Um die letzte stabile Version zu finden, sehen Sie bitte auf http://www.gnucash.org nach.
[New Thread 1744.0x7c8]
[New Thread 1744.0xd10]
[New Thread 1744.0x234]
[Thread 1744.0x234 exited with code 0]
[Thread 1744.0x7c8 exited with code 0]
[Thread 1744.0x1f08 exited with code 0]
-------------- next part --------------
Oliver at Kopfnuss ~
$ gdb "C:\Program Files (x86)\gnucash\bin\gnucash.exe"
GNU gdb (GDB) (Cygwin 8.1.1-1) 8.1.1
Copyright (C) 2018 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.  Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-pc-cygwin".
Type "show configuration" for configuration details.
For bug reporting instructions, please see:
<http://www.gnu.org/software/gdb/bugs/>.
Find the GDB manual and other documentation resources online at:
<http://www.gnu.org/software/gdb/documentation/>.
For help, type "help".
Type "apropos word" to search for commands related to "word"...
Reading symbols from C:\Program Files (x86)\gnucash\bin\gnucash.exe...done.
(gdb) run
Starting program: /cygdrive/c/Program Files (x86)/gnucash/bin/gnucash.exe
[New Thread 6948.0xe64]
warning: `/cygdrive/c/Windows/SYSTEM32/ntdll.dll': Shared library architecture i386:x86-64 is not compatible with target architecture i386.
warning: `/cygdrive/c/Windows/SYSTEM32/wow64.dll': Shared library architecture i386:x86-64 is not compatible with target architecture i386.
warning: `/cygdrive/c/Windows/SYSTEM32/wow64win.dll': Shared library architecture i386:x86-64 is not compatible with target architecture i386.
warning: `/cygdrive/c/Windows/SYSTEM32/wow64cpu.dll': Shared library architecture i386:x86-64 is not compatible with target architecture i386.
warning: dll path for "WOW64_IMAGE_SECTION" can not be evaluated
warning: Could not load shared library symbols for WOW64_IMAGE_SECTION.
Do you need "set solib-search-path" or "set sysroot"?
warning: dll path for "WOW64_IMAGE_SECTION" can not be evaluated
warning: Could not load shared library symbols for WOW64_IMAGE_SECTION.
Do you need "set solib-search-path" or "set sysroot"?
warning: dll path for "NOT_AN_IMAGE" can not be evaluated
warning: Could not load shared library symbols for NOT_AN_IMAGE.
Do you need "set solib-search-path" or "set sysroot"?
warning: dll path for "NOT_AN_IMAGE" can not be evaluated
warning: Could not load shared library symbols for NOT_AN_IMAGE.
Do you need "set solib-search-path" or "set sysroot"?
[Inferior 1 (process 6948) exited with code 030000000471]
(gdb)