[GNC] Cannot run v3 on Windows 7 since a year

Geert Janssens geert.gnucash at kobaltwit.be
Wed Jun 19 03:50:26 EDT 2019 

Hi,

When you say you do a test run of v2.6.1, and afterwards v3.5 again, does that 
mean you have both of them installed simultaneously on your system ?

I see a few potential issues in the information you have provided so far:
1. "The procedure entry point 'inflateValidate' could not be found in DLL 
'zlib1.dll'". If I understand you correctly this is a different error than 
what you got in your initial report ? (The one indicating "This application 
has requested the Runtime to terminate it in an unusual way".)

If so we seem to have a moving target here and it's best we first eliminate 
the cause of that one again. This suggests gnucash has an issue finding the 
proper zlib packages. Can you run a search on your system for all possible 
zlib1.dll files and return a list ? 

2. When you move .gnucash and %appdata%\GnuCash out of the way, gnucash runs 
but gives a warning:
C:\Users\Oliver.Kopfnuss\AppData\Roaming is not a suitable base directory for 
the user data. Trying temporary directory instead.
(Error: boost::filesystem::read_symlink: Die Anforderung wird nicht 
unterst\xfctzt: "C:/Users\Oliver.Kopfnuss"
I'm not sure what causes this, but it's a bug worth investigating on its own.
Can you check directory C:\Users\Oliver.Kopfnuss\AppData\Roaming exists and is 
writable ?

3. Looking better at the sysinternals log, your original issue seems to start 
from gnc_filepath_init or gnc_path_find_localized_html_file or something in 
that area. That may be partially related to the above warning.

At this point I'm not sure what to advise exactly here. I'd need more details 
on exactly where this goes wrong. I'll try to reproduce on my Windows VM.

Geert

Op woensdag 12 juni 2019 10:38:08 CEST schreef Oliver Heidelbach:
> Okay,
> 
> so I installed cygwin and ran GNUCash with gdb like proposed.
> 
> I just renamed the current 3.5 program directory, not uninstalled it
> though. There was no new .gnucash directory in my home directory. I then
> re-renamed the two directories previously renamed (see below).
> 
> I did a test start and the old 2.6.1. came up ok. I then installed 3.5.
> and it would not start like before, but now I got another Windows error
> message.
> 
> Initially I got "This application has requested the Runtime to terminate
> it in an unusual way. Please contact the application's support team for
> more information".
> 
> Now I got (retranslated from German): "The procedure entry point
> 'inflateValidate' could not be found in DLL 'zlib1.dll'".
> 
> I attach three times the gdb output:
> 
> 1) "GC 3.5 gdb ok.txt": This is the first run with v3.5 starting fine
> after following your step-by-step advisory
> 
> 2) "GC 2.6.1. gdb ok.txt": This is v2.6.1 starting fine after the
> re-renaming.
> 
> 3) "GC 3.5 gdb not ok.txt": This is v3.5 not starting after reinstalling
> without those directories renamed.
> 
> Hope it helps. Please let me know if you need more or other setups.
> 
> Oliver
> 
> Am 27.05.2019 um 15:53 schrieb Geert Janssens:
> > Unfortunately I can't interpret the Sysinternals stuff either.
> > 
> > Will gnucash 3.x start for a different user on your system ? That is, can
> > you log in as a user that never has used gnucash before and then try to
> > start gnucash ?
> > 
> > If it does, it may be tripping over some metadata on your PC or the
> > metadata migration, can you test the following:
> > - locate the .gnucash directory in your user's home directory
> > 
> >    This is typically c:\Users\<your-user-name>\.gnucash
> > 
> > - rename this directory to something else, like .gnucash.bkp
> > - locate the %appdata%\GnuCash directory and rename it as well to
> > something
> > like GnuCash.bkp
> > - then install gnucash 3.5 and see if it starts.
> > 
> > Let us know if gnucash starts under these conditions.
> > Note this is not intended to be your final setup! It will be missing your
> > saved reports, any open reports and tabs and other settings.
> > It's a first start in trying to narrow down where it goes wrong.
> > 
> > Potentially a gdb backtrace could also shed a bit more light. As you had
> > Cygwin installed before, you may reinstall it and then use it to install
> > gdb. Next run gnucash from within gdb.
> > 
> > Geert
> > 
> > On zondag 21 april 2019 20:05:06 CEST Oliver Heidelbach via gnucash-user
> > 
> > wrote:
> >> Yes, I had Cygwin installed and now deinstalled it accoording to their
> >> uninstall instructions including removing the registry entries.
> >> 
> >> Same problem as before unfortunately.
> >> 
> >> The following is the call stack from the Sysinternals Process Explorer:
> >> 
> >> wow64cpu.dll!CpuGetContext+0x4
> >> wow64.dll!Wow64KiUserCallbackDispatcher+0xcb
> >> wow64win.dll+0x32bf9
> >> ntdll.dll!KiUserCallbackDispatcher+0x1f
> >> wow64win.dll+0x3fd4a
> >> wow64win.dll+0x1ad9b
> >> wow64.dll!Wow64SystemServiceEx+0xd7
> >> wow64cpu.dll!TurboDispatchJumpAddressEnd+0x2d
> >> wow64.dll!Wow64SystemServiceEx+0x1ce
> >> wow64.dll!Wow64LdrpInitialize+0x42a
> >> ntdll.dll!RtlImageDirectoryEntryToData+0x19a3
> >> ntdll.dll!longjmp+0x2ca60
> >> ntdll.dll!LdrInitializeThunk+0xe
> >> USER32.dll!PeekMessageW+0x17b
> >> USER32.dll!PeekMessageW+0x197
> >> USER32.dll!DialogBoxIndirectParamW+0xfb
> >> USER32.dll!DialogBoxIndirectParamAorW+0x108
> >> USER32.dll!SoftModalMessageBox+0x757
> >> USER32.dll!SoftModalMessageBox+0xa33
> >> USER32.dll!MessageBoxTimeoutW+0x52
> >> USER32.dll!MessageBoxTimeoutA+0x76
> >> USER32.dll!MessageBoxExA+0x1b
> >> USER32.dll!MessageBoxA+0x18
> >> msvcrt.dll!strerror_s+0x649
> >> msvcrt.dll!__threadhandle+0x466
> >> msvcrt.dll!abort+0x26
> >> libstdc++-6.dll!_ZN9__gnu_cxx27__verbose_terminate_handlerEv+0x163
> >> libstdc++-6.dll!__cxa_throw+0x5c
> >> msvcrt.dll!free+0x39
> >> libgnc-core-utils.dll!_ZN5boost9iterators6detail23operator_arrow_dispatch
> >> IRN S_10filesystem15directory_entryEPS4_E5applyES5_+0x11
> >> msvcrt.dll!free+0x46
> >> libgnc-core-utils.dll!_ZNK5boost9iterators6detail20iterator_facade_baseI
> >> NS_1
> >> 0filesystem28recursive_directory_iteratorENS3_15directory_entryENS0_25si
> >> ngle _pass_traversal_tagERS5_iLb0ELb0EEptEv+0x22
> >> libgnc-core-utils.dll!gnc_path_find_localized_html_file+0x980
> >> libgnc-core-utils.dll!gnc_path_find_localized_html_file+0xfce
> >> libgnc-core-utils.dll!gnc_filepath_init+0xca
> >> gnucash.exe+0x3b33
> >> gnucash.exe+0x138b
> >> ntdll.dll!RtlDeactivateActivationContextUnsafeFast+0x35f
> >> 
> >> 
> >> I cannot interpret that, but maybe someone here can?
> >> 
> >> Oliver
> >> 
> >> Am 20.04.2019 um 11:09 schrieb Geert Janssens:
> >>> Do you have other applications on your system that use guile (like
> >>> Lilypond
> >>> for example) ?
> >>> 
> >>> Regards,
> >>> 
> >>> Geert
> >>> 
> >>> Op donderdag 18 april 2019 13:26:08 CEST schreef Oliver Heidelbach via
> >>> 
> >>> gnucash-user:
> >>>> I reinstalled the current version again to see the log.
> >>>> 
> >>>> It does not write any log file since the Visual C++ runtime pops with
> >>>> that error.
> >>>> 
> >>>> I don't know if this helps, but I tried to run guile.exe from the
> >>>> command line and this happened:
> >>>> 
> >>>> ###############
> >>>> C:\Program Files (x86)\gnucash\bin>guile
> >>>> 
> >>>> Throw without catch before boot:
> >>>> Throw to key misc-error with args ("primitive-load-path" "Unable to
> >>>> find
> >>>> file ~S in load path" ("ice-9/boot-9") #f)Aborting.
> >>>> 
> >>>> This application has requested the Runtime to terminate it in an unusua
> >>>> Please contact the application's support team for more information.
> >>>> 
> >>>> ################
> >>>> 
> >>>> If I run gnucash.exe from the command line, I get the same popup error
> >>>> message I have gotten before, containing the last part of the above
> >>>> error message.
> >>>> 
> >>>> Oliver
> >>>> 
> >>>> Am 09.04.2019 um 11:27 schrieb Colin Law:
> >>>>> Have a look in the gnucash trace file after you try to start it.
> >>>>> https://wiki.gnucash.org/wiki/Tracefile
> >>>>> 
> >>>>> Colin
> >>>>> 
> >>>>> On Tue, 9 Apr 2019 at 10:25, ohei2 via gnucash-user
> >>>>> 
> >>>>> <gnucash-user at gnucash.org> wrote:
> >>>>>> Hi,
> >>>>>> 
> >>>>>> I just tried to install v3.5 on my Win7 64bit. It installed and on
> >>>>>> the
> >>>>>> the
> >>>>>> first attempt to start it I get
> >>>>>> 
> >>>>>> /This application has requested the Runtime to terminate it in an
> >>>>>> unusual
> >>>>>> way. Please contact the application's support team for more
> >>>>>> information/
> >>>>>> 
> >>>>>> I also tried an uninstall and deleting the leftover directory like
> >>>>>> suggested in a similar thread. Same error message.
> >>>>>> 
> >>>>>> I did switch back to 2.6.21 which runs without any problems.
> >>>>>> 
> >>>>>> About one year ago I tried to install 3.0 which also would not run
> >>>>>> back
> >>>>>> then and switched back to the older version.
> >>>>>> 
> >>>>>> I am a bit clueless on how to proceed. Sitting it out does not seem
> >>>>>> to
> >>>>>> work
> >>>>>> obviously.
> >>>>>> 
> >>>>>> Regards, ohei2
> >>>>>> 
> >>>>>> 
> >>>>>> 
> >>>>>> 
> >>>>>> --
> >>>>>> Sent from:
> >>>>>> http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html
> >>>>>> _______________________________________________
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> >> 
> >> _______________________________________________
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