[GNC] Help: Issue with Accounts Receivable Accounts

Adrien Monteleone adrien.monteleone at lusfiber.net
Mon Jun 24 16:56:51 EDT 2019


Did you check the currency assigned to the AR account? (use the Edit button on the toolbar from the CoA tab) That would also need to match.

Regards,
Adrien

> On Jun 24, 2019, at 12:05 PM, Office Manager <joetec.slu at gmail.com> wrote:
> 
> Good day,
> 
> Currently using gnucash 2.6.15 from Debian stable repositories.
> 
> Up to today, we have been able to post all our invoices to the Accounts Receivable Accounts without any issues.
> 
> Today, however, there is a request to create a new Accounts Receivable Account.
> 
> Currently, the Accounts Receivable Account is in under the Assets Tree, where it should be according to the Manual.
> 
> When researching this issue, we found that there may have been some discrepancies in relation to the OS locale currency as a result of an update. This fix was dated to the year 2005.
> 
> When we visited the Preferences page, we noticed that our standard currency XCD (Eastern Caribbean Dollars) was changed to US Dollars.
> 
> We have set all possible option back to XC Dollars, but still have no access to posting into our Accounts Receivable Account. We do welcome any suggestions or fixes.
> 
> Thank You.
> 
> Aidian Joseph
> Operations Manager
> Joe Tec Incorporated



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