[GNC] macOS Mojave 10.14.3 cannot open GNUCASH

[suk wah Bernstein]

fyi FINDER not responding. force quit?

On Wed, Mar 20, 2019 at 11:34 AM suk wah Bernstein <
sukwahbernstein at gmail.com> wrote:

> fyi color wheels still spinning in desktop where icon is and Applications
> after several hours. email working.
>
> On Wed, Mar 20, 2019 at 7:53 AM suk wah Bernstein <
> sukwahbernstein at gmail.com> wrote:
>
>> please see my responses to yours embedded in blue in msg below.
>>
>> On Tue, Mar 19, 2019 at 9:48 PM John Ralls <jralls at ceridwen.fremont.ca.us>
>> wrote:
>>
>>>
>>> > On Mar 19, 2019, at 9:05 PM, suk wah Bernstein <
>>> sukwahbernstein at gmail.com> wrote:
>>> >
>>> > tried moving icon from within Finder window to Dock. didn't work.
>>>
>>> Does that mean that you weren't able to get it to stay in the Dock? yes,
>>> i wasn't able to get it to stay in Dock.
>>>
>>> >
>>> > moved Gnucash icon onto desktop.
>>> > clicked icon. still cannot open after 'verification'
>>>
>>> Is it verifying every time you try to open it? That should happen only
>>> the first time you try to open it after copying it to Applications. yes,
>>> it verified the two times i tried to open.
>>
>>
>> a new thing just happened. i tried to drag icon from desktop into
>> Applications. a color wheel keeps turning between icon and Applications. i
>> noticed, somehow, i had highlighted GNUCASH-INTEL-2.4.7
>>
>>>
>>>
>>> >
>>> > opened Applications/Utilities/Terminal.
>>> > typed in /Applications/Gnucash.app/Contents/MacOS/Gnucash
>>> >
>>> > now what do i do?
>>>
>>> Press Return
>>>
>>> >
>>> > 'copy any output after that and paste it into a reply.' what does this
>>> mean?
>>>
>>> It means that you drag your mouse over the output with the button held
>>> down so that the text is highlighted. Let go of the mouse and hold down the
>>> command-key while pressing C. Open a reply email, click in it, then hold
>>> down the command-key while pressing V. The text from Terminal that you
>>> highlighted will be copied into the email.
>>>
>> here it is
>>
>> dyld: Symbol not found: _inflateValidate
>>
>>   Referenced from:
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>>   Expected in:
>> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>>
>>  in
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>> Abort trap: 6
>> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>>
>>   Referenced from:
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>>   Expected in:
>> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>>
>>  in
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>> Abort trap: 6
>> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>>
>>   Referenced from:
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>>   Expected in:
>> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>>
>>  in
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>> Abort trap: 6
>> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>>
>>   Referenced from:
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>>   Expected in:
>> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>>
>>  in
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>> Abort trap: 6
>> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>>
>>   Referenced from:
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>>   Expected in:
>> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>>
>>  in
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>> Abort trap: 6
>> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>>
>>   Referenced from:
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>>   Expected in:
>> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>>
>>  in
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>> Abort trap: 6
>> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>>
>>   Referenced from:
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>>   Expected in:
>> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>>
>>  in
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>> Abort trap: 6
>> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>>
>>   Referenced from:
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>>   Expected in:
>> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>>
>>  in
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>> Abort trap: 6
>> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>>
>>   Referenced from:
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>>   Expected in:
>> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>>
>>  in
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>> Abort trap: 6
>> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>>
>>   Referenced from:
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>>   Expected in:
>> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>>
>>  in
>> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>>
>> Abort trap: 6
>> Suk-Wahs-MacBook-Pro:~ SukWahB$
>>
>> color wheel is still spinning between icon and Applications. what should
>> i do? reboot?
>>
>>>
>>> Regards,
>>> John Ralls
>>>
>>> >
>>> > On Tue, Mar 19, 2019 at 8:52 PM John Ralls <
>>> jralls at ceridwen.fremont.ca.us> wrote:
>>> > Some users have found that dragging the GnuCash icon from Applications
>>> to to the Dock allows GnuCash to start.
>>> >
>>> > If that still fails, try opening /Applications/Utilities/Terminal. It
>>> will open a window with a command prompt. At that prompt type
>>> >   /Applications/Gnucash.app/Contents/MacOS/Gnucash
>>> >
>>> > copy any output after that and paste it into a reply.
>>> >
>>> > Regards,
>>> > John Ralls
>>> >
>>> >
>>> > > On Mar 19, 2019, at 8:36 PM, suk wah Bernstein <
>>> sukwahbernstein at gmail.com> wrote:
>>> > >
>>> > > thanks for reminder about copying the list.
>>> > >
>>> > >  after "verifying gnucash" a window pops up, asking if i want to
>>> open this thing from internet, i click 'yes', then gnucash icon in dock
>>> disappears.
>>> > >
>>> > > i tried again. still doesn't work.
>>> > >
>>> > > thanks,
>>> > > love and respect
>>> > > suk wah
>>> > >
>>> > > On Tue, Mar 19, 2019 at 8:16 PM John Ralls <
>>> jralls at ceridwen.fremont.ca.us> wrote:
>>> > > Please remember to copy the list on all replies. Reply all (the
>>> double arrow icon) works well.
>>> > >
>>> > > A dmg is a MacOS disk image file. That's the kind of file that we
>>> use to distribute the GnuCash packages from Sourceforge and Github. After
>>> downloading  most browsers will open it on their own, but if your's doesn't
>>> you can find it in your downloads folder and double-click it. It will open
>>> as a Finder window showing a bunch of files including Gnucash.
>>> > >
>>> > > You unmount by control-clicking with the mouse inside that Finder
>>> window and selecting "unmount Gnucash-Intel-3.4.dmg" from the resulting
>>> context menu.
>>> > >
>>> > > Regards,
>>> > > John Ralls
>>> > >
>>> > >
>>> > > > On Mar 19, 2019, at 7:57 PM, suk wah Bernstein <
>>> sukwahbernstein at gmail.com> wrote:
>>> > > >
>>> > > > namaskar john,
>>> > > >
>>> > > > sorry i don't know what dmg is.
>>> > > >
>>> > > > wild guess. does it mean to download GnuCash 3.4 Mac OS X Intel?
>>> > > >
>>> > > > thanks so much,
>>> > > > love and respect
>>> > > > suk wah
>>> > > >
>>> > > > On Tue, Mar 19, 2019 at 7:44 PM John Ralls <
>>> jralls at ceridwen.fremont.ca.us> wrote:
>>> > > >
>>> > > >
>>> > > > > On Mar 19, 2019, at 5:19 PM, suk wah Bernstein <
>>> sukwahbernstein at gmail.com> wrote:
>>> > > > >
>>> > > > > MacBook Pro
>>> > > > > Intel core i5
>>> > > > >
>>> > > > > please instruct. thanks so much.
>>> > > >
>>> > > > The process is to download the dmg, open it, and drag GnuCash
>>> somewhere; the Applications folder is popular. After the copy completes
>>> eject the dmg then double click the icon in the Applications folder. You
>>> should first get a dialog box from GateKeeper telling you that GnuCash is
>>> something that you downloaded from the internet, are you sure you want to
>>> run it? Tell that yes, then you'll get another dialog with a progress bar
>>> called something like "Verifying GnuCash". When that finishes GnuCash
>>> should start, but doesn't always. If it doesn't, double click on the icon
>>> again and it should start up.
>>> > > >
>>> > > > If that's what you did and it didn't work, please detail what
>>> happened that's different.
>>> > > >
>>> > > > Regards,
>>> > > > John Ralls
>>> > > >
>>> > >
>>> >
>>>
>>>