[GNC] macOS Mojave 10.14.3 cannot open GNUCASH

Wed Mar 20 14:34:40 EDT 2019

fyi color wheels still spinning in desktop where icon is and Applications
after several hours. email working.

On Wed, Mar 20, 2019 at 7:53 AM suk wah Bernstein <sukwahbernstein at gmail.com>
wrote:

> please see my responses to yours embedded in blue in msg below.
>
> On Tue, Mar 19, 2019 at 9:48 PM John Ralls <jralls at ceridwen.fremont.ca.us>
> wrote:
>
>>
>> > On Mar 19, 2019, at 9:05 PM, suk wah Bernstein <
>> sukwahbernstein at gmail.com> wrote:
>> >
>> > tried moving icon from within Finder window to Dock. didn't work.
>>
>> Does that mean that you weren't able to get it to stay in the Dock? yes,
>> i wasn't able to get it to stay in Dock.
>>
>> >
>> > moved Gnucash icon onto desktop.
>> > clicked icon. still cannot open after 'verification'
>>
>> Is it verifying every time you try to open it? That should happen only
>> the first time you try to open it after copying it to Applications. yes,
>> it verified the two times i tried to open.
>
>
> a new thing just happened. i tried to drag icon from desktop into
> Applications. a color wheel keeps turning between icon and Applications. i
> noticed, somehow, i had highlighted GNUCASH-INTEL-2.4.7
>
>>
>>
>> >
>> > opened Applications/Utilities/Terminal.
>> > typed in /Applications/Gnucash.app/Contents/MacOS/Gnucash
>> >
>> > now what do i do?
>>
>> Press Return
>>
>> >
>> > 'copy any output after that and paste it into a reply.' what does this
>> mean?
>>
>> It means that you drag your mouse over the output with the button held
>> down so that the text is highlighted. Let go of the mouse and hold down the
>> command-key while pressing C. Open a reply email, click in it, then hold
>> down the command-key while pressing V. The text from Terminal that you
>> highlighted will be copied into the email.
>>
> here it is
>
> dyld: Symbol not found: _inflateValidate
>
>   Referenced from:
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
>   Expected in:
> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>
>  in
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
> Abort trap: 6
> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>
>   Referenced from:
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
>   Expected in:
> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>
>  in
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
> Abort trap: 6
> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>
>   Referenced from:
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
>   Expected in:
> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>
>  in
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
> Abort trap: 6
> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>
>   Referenced from:
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
>   Expected in:
> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>
>  in
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
> Abort trap: 6
> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>
>   Referenced from:
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
>   Expected in:
> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>
>  in
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
> Abort trap: 6
> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>
>   Referenced from:
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
>   Expected in:
> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>
>  in
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
> Abort trap: 6
> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>
>   Referenced from:
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
>   Expected in:
> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>
>  in
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
> Abort trap: 6
> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>
>   Referenced from:
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
>   Expected in:
> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>
>  in
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
> Abort trap: 6
> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>
>   Referenced from:
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
>   Expected in:
> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>
>  in
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
> Abort trap: 6
> Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate
>
>   Referenced from:
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
>   Expected in:
> /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib
>
>  in
> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
>
> Abort trap: 6
> Suk-Wahs-MacBook-Pro:~ SukWahB$
>
> color wheel is still spinning between icon and Applications. what should i
> do? reboot?
>
>>
>> Regards,
>> John Ralls
>>
>> >
>> > On Tue, Mar 19, 2019 at 8:52 PM John Ralls <
>> jralls at ceridwen.fremont.ca.us> wrote:
>> > Some users have found that dragging the GnuCash icon from Applications
>> to to the Dock allows GnuCash to start.
>> >
>> > If that still fails, try opening /Applications/Utilities/Terminal. It
>> will open a window with a command prompt. At that prompt type
>> >   /Applications/Gnucash.app/Contents/MacOS/Gnucash
>> >
>> > copy any output after that and paste it into a reply.
>> >
>> > Regards,
>> > John Ralls
>> >
>> >
>> > > On Mar 19, 2019, at 8:36 PM, suk wah Bernstein <
>> sukwahbernstein at gmail.com> wrote:
>> > >
>> > > thanks for reminder about copying the list.
>> > >
>> > >  after "verifying gnucash" a window pops up, asking if i want to open
>> this thing from internet, i click 'yes', then gnucash icon in dock
>> disappears.
>> > >
>> > > i tried again. still doesn't work.
>> > >
>> > > thanks,
>> > > love and respect
>> > > suk wah
>> > >
>> > > On Tue, Mar 19, 2019 at 8:16 PM John Ralls <
>> jralls at ceridwen.fremont.ca.us> wrote:
>> > > Please remember to copy the list on all replies. Reply all (the
>> double arrow icon) works well.
>> > >
>> > > A dmg is a MacOS disk image file. That's the kind of file that we use
>> to distribute the GnuCash packages from Sourceforge and Github. After
>> downloading  most browsers will open it on their own, but if your's doesn't
>> you can find it in your downloads folder and double-click it. It will open
>> as a Finder window showing a bunch of files including Gnucash.
>> > >
>> > > You unmount by control-clicking with the mouse inside that Finder
>> window and selecting "unmount Gnucash-Intel-3.4.dmg" from the resulting
>> context menu.
>> > >
>> > > Regards,
>> > > John Ralls
>> > >
>> > >
>> > > > On Mar 19, 2019, at 7:57 PM, suk wah Bernstein <
>> sukwahbernstein at gmail.com> wrote:
>> > > >
>> > > > namaskar john,
>> > > >
>> > > > sorry i don't know what dmg is.
>> > > >
>> > > > wild guess. does it mean to download GnuCash 3.4 Mac OS X Intel?
>> > > >
>> > > > thanks so much,
>> > > > love and respect
>> > > > suk wah
>> > > >
>> > > > On Tue, Mar 19, 2019 at 7:44 PM John Ralls <
>> jralls at ceridwen.fremont.ca.us> wrote:
>> > > >
>> > > >
>> > > > > On Mar 19, 2019, at 5:19 PM, suk wah Bernstein <
>> sukwahbernstein at gmail.com> wrote:
>> > > > >
>> > > > > MacBook Pro
>> > > > > Intel core i5
>> > > > >
>> > > > > please instruct. thanks so much.
>> > > >
>> > > > The process is to download the dmg, open it, and drag GnuCash
>> somewhere; the Applications folder is popular. After the copy completes
>> eject the dmg then double click the icon in the Applications folder. You
>> should first get a dialog box from GateKeeper telling you that GnuCash is
>> something that you downloaded from the internet, are you sure you want to
>> run it? Tell that yes, then you'll get another dialog with a progress bar
>> called something like "Verifying GnuCash". When that finishes GnuCash
>> should start, but doesn't always. If it doesn't, double click on the icon
>> again and it should start up.
>> > > >
>> > > > If that's what you did and it didn't work, please detail what
>> happened that's different.
>> > > >
>> > > > Regards,
>> > > > John Ralls
>> > > >
>> > >
>> >
>>
>>