[GNC] How to suppress automatic refund fill-in for overpayment

[Adrien Monteleone]

I don’t think there is a way. I just zero it out manually too and let it all go to A/R and then use the funds as a pre-payment that I later apply.

If you create a credit memo first since you know they’ll be getting that discount, you can ‘pay’ it as part of the process.

Another option is to book the payment against a Customer Deposits liability account and then pay out invoices from there as you go using just the exact amount needed.

Regards,
Adrien

> On Mar 26, 2019, at 11:50 AM, Tim Quinn <tim.quinn at att.net> wrote:
> 
> Hi, all. I’m running GC Build ID: 3.4+ (2018-12-30) on Mac (High Sierra).
> 
> My wife offers clients a discount if they pay for several tutoring sessions in advance.
> 
> When I process the payment (which exceeds the first session’s invoice amount), GnuCash always computes and fills in the “Refund” amount with the excess payment.
> 
> This is never what I want, so I always have to clear out the Refund field manually before proceeding.
> 
> I have not found a preference setting to control this behavior, nor did I find anything in the mailing list archive. Have I missed it?
> 
> Clearly this is not a huge problem, but it’s a frequent mild annoyance I would like to avoid if I could.
> 
> Thanks.
> 
> - Tim