[GNC] How to suppress automatic refund fill-in for overpayment

[Tim Quinn]

What you described is exactly what I do, applying the “left-over” funds to future invoices for that same customer. I know about and use credit memos, although not exactly in the way you described.

I was really looking just for fewer key clicks during payment processing to simplify things for myself, so I’m inclined not to create another Customer Deposits account which seems to complicate things unless I’m missing some other benefit. 

Thanks.

- Tim

> On Mar 26, 2019, at 1:50 PM, Adrien Monteleone <adrien.monteleone at lusfiber.net> wrote:
> 
> I don’t think there is a way. I just zero it out manually too and let it all go to A/R and then use the funds as a pre-payment that I later apply.
> 
> If you create a credit memo first since you know they’ll be getting that discount, you can ‘pay’ it as part of the process.
> 
> Another option is to book the payment against a Customer Deposits liability account and then pay out invoices from there as you go using just the exact amount needed.
> 
> Regards,
> Adrien
> 
>> On Mar 26, 2019, at 11:50 AM, Tim Quinn <tim.quinn at att.net> wrote:
>> 
>> Hi, all. I’m running GC Build ID: 3.4+ (2018-12-30) on Mac (High Sierra).
>> 
>> My wife offers clients a discount if they pay for several tutoring sessions in advance.
>> 
>> When I process the payment (which exceeds the first session’s invoice amount), GnuCash always computes and fills in the “Refund” amount with the excess payment.
>> 
>> This is never what I want, so I always have to clear out the Refund field manually before proceeding.
>> 
>> I have not found a preference setting to control this behavior, nor did I find anything in the mailing list archive. Have I missed it?
>> 
>> Clearly this is not a huge problem, but it’s a frequent mild annoyance I would like to avoid if I could.
>> 
>> Thanks.
>> 
>> - Tim
> 
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