[GNC] Hang at start of reconcile
Maf. King
maf at chilwell.net
Mon May 13 07:29:43 EDT 2019
On Monday, 13 May 2019 12:20:45 BST John Bonnett wrote:
> I am running the latest GC v3.5 on Windows 10. I have been using GC for
> quite a while but I just recently have had a problem reconciling one
> account. It is, of course, the account with most transaction activity!
>
> What happens is that, when I initiate the reconcile, the small window
> for entry of the ending balance appears but almost immediately greys
> out. At that point the program is unresponsive, and stays that way even
> if I leave it for an hour or so. The Task Manager shows the program
> running but using no CPU. I can make it use some CPU time by moving the
> mouse cursor over the window, so it is not completely frozen.
>
> This behavior only occurs with one account. I reconciled a couple of
> other accounts in the same session before I encountered this problem. I
> have also reconciled another one since.
>
> Suspecting that the account may be damaged, I ran check & repair on all
> accounts, but that did not help.
>
> I have tried restarting GC and rebooting to no avail.
>
> I tried turning on the trace file with --debug and --extra, in case I
> might see some messages at the end, but I don't see anything helpful. I
> get 15Mb trace files.
>
> Any suggestions about what to try? I am a software developer so am happy
> to try whatever you suggest and provide other info.
>
Some small dialogue box opening behind another (or off screen) and blocking
input?
0.02
Maf..
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