[GNC] Fwd: Impossible to generate reports.

[cageda at free.fr]

Derek

Clue, FWIW: I installed GC on another computer, V2.6.21 as it is running Vista. The malfunction is the same.

Alain



 

----- Mail transféré -----
De: "Alain" <cageda at free.fr>
À: "Derek Atkins" <derek at ihtfp.com>
Cc: "gnucash-user" <gnucash-user at gnucash.org>
Envoyé: Dimanche 19 Mai 2019 11:19:02
Objet: Re: [GNC] Impossible to generate reports.

Derek

- I have waited for 5 minutes, to no avail.
- I tried to follow the instructions. OK as far as ""Select the bottom option 'Set program access and computer defaults'".
Then comes "You are then asked to chose a configuration".That's where I become confused (using Win10) because I don't know what I'm trying to achieve. Configure GnuCash? It's not in the list of apps available for configuration. 
Can you please clarify? Sorry to sound so dumb. 

TIA
Alain



----- Mail original -----
De: "Derek Atkins" <derek at ihtfp.com>
À: "Alain" <cageda at free.fr>
Cc: "gnucash-user" <gnucash-user at gnucash.org>
Envoyé: Samedi 18 Mai 2019 14:07:06
Objet: Re: [GNC] Impossible to generate reports.

Sounds like
https://wiki.gnucash.org/wiki/FAQ#Q:_I_cannot_get_any_report_to_display_not_even_the_sample_reports._All_that_displays_is_an_empty_tab.

Have you followed those instructions?

Also, as Greg said, sometimes you have to wait a while (especially the
first time) for a report.  How long have you waited for the report to
draw?

-derek

On Sat, May 18, 2019 7:33 am, cageda at free.fr wrote:
> I am using Windows 10.
>
>
>
>
>
> ----- Mail original -----
> De: "Derek Atkins" <derek at ihtfp.com>
> À: "Alain" <cageda at free.fr>, "gnucash-user" <gnucash-user at gnucash.org>
> Envoyé: Samedi 18 Mai 2019 12:43:05
> Objet: Re: [GNC] Impossible to generate reports.
>
> What OS/Distro are you using?
>
> -derek
> Sent using my mobile device. Please excuse any typos.
> On May 18, 2019 5:36:40 AM cageda at free.fr wrote:
>
>> Hello.
>>
>> I have been using GC for years to my satisfaction.
>>
>> All of a sudden, I can't generate reports (balance sheet or result
>> acount).
>> The result is NOT a report with zeros, it's merely NO report at all. The
>> page remains blank. This applies to all the folders (let's call them
>> "companies") I'm managing.
>>
>> After searching the help archives, I checked that the currency is set to
>> the one I'm using which is EUR.
>>
>> I was using version 3.2 so I installed 3.5.
>>
>> Still no result.
>>
>> Any help much appreciated.
>> TIA
>> Alain
>>
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-- 
       Derek Atkins                 617-623-3745
       derek at ihtfp.com             www.ihtfp.com
       Computer and Internet Security Consultant