[GNC] Fwd: Impossible to generate reports.

Derek Atkins derek at ihtfp.com
Tue May 21 09:13:58 EDT 2019


Hi,

You are trying to configure the way Windows displays HTML pages.
You are not configuring GnuCash.

As the instructions say:

* Select the bottom option "Set program access and computer defaults"
* You are then asked to chose a configuration:
* Extend the "Custom" configuration section by clicking on the double down arrow at the right (this step may not be necessary). If you are already using a "Custom" configuration, note the settings so you can go back to them once the problem is fixed.
* Scroll up then click on the radio button to use the "Microsoft Windows" configuration.

So once you select "Set program access and computer defaults" you need
to extend the Custom configuration section and then click on the radio
button for "Microsoft Windows" configuration.

Note:  I don't use Windows, so I am just helping you follow the
instructions provided by others.

-derek

cageda at free.fr writes:

> Derek
>
> Clue, FWIW: I installed GC on another computer, V2.6.21 as it is
> running Vista. The malfunction is the same.
>
> Alain
>
>
>
>  
>
> ----- Mail transféré -----
> De: "Alain" <cageda at free.fr>
> À: "Derek Atkins" <derek at ihtfp.com>
> Cc: "gnucash-user" <gnucash-user at gnucash.org>
> Envoyé: Dimanche 19 Mai 2019 11:19:02
> Objet: Re: [GNC] Impossible to generate reports.
>
> Derek
>
> - I have waited for 5 minutes, to no avail.
> - I tried to follow the instructions. OK as far as ""Select the bottom
> option 'Set program access and computer defaults'".
> Then comes "You are then asked to chose a configuration".That's where
> I become confused (using Win10) because I don't know what I'm trying
> to achieve. Configure GnuCash? It's not in the list of apps available
> for configuration.
> Can you please clarify? Sorry to sound so dumb. 
>
> TIA
> Alain
>
>
>
> ----- Mail original -----
> De: "Derek Atkins" <derek at ihtfp.com>
> À: "Alain" <cageda at free.fr>
> Cc: "gnucash-user" <gnucash-user at gnucash.org>
> Envoyé: Samedi 18 Mai 2019 14:07:06
> Objet: Re: [GNC] Impossible to generate reports.
>
> Sounds like
> https://wiki.gnucash.org/wiki/FAQ#Q:_I_cannot_get_any_report_to_display_not_even_the_sample_reports._All_that_displays_is_an_empty_tab.
>
> Have you followed those instructions?
>
> Also, as Greg said, sometimes you have to wait a while (especially the
> first time) for a report.  How long have you waited for the report to
> draw?
>
> -derek
>
> On Sat, May 18, 2019 7:33 am, cageda at free.fr wrote:
>> I am using Windows 10.
>>
>>
>>
>>
>>
>> ----- Mail original -----
>> De: "Derek Atkins" <derek at ihtfp.com>
>> À: "Alain" <cageda at free.fr>, "gnucash-user" <gnucash-user at gnucash.org>
>> Envoyé: Samedi 18 Mai 2019 12:43:05
>> Objet: Re: [GNC] Impossible to generate reports.
>>
>> What OS/Distro are you using?
>>
>> -derek
>> Sent using my mobile device. Please excuse any typos.
>> On May 18, 2019 5:36:40 AM cageda at free.fr wrote:
>>
>>> Hello.
>>>
>>> I have been using GC for years to my satisfaction.
>>>
>>> All of a sudden, I can't generate reports (balance sheet or result
>>> acount).
>>> The result is NOT a report with zeros, it's merely NO report at all. The
>>> page remains blank. This applies to all the folders (let's call them
>>> "companies") I'm managing.
>>>
>>> After searching the help archives, I checked that the currency is set to
>>> the one I'm using which is EUR.
>>>
>>> I was using version 3.2 so I installed 3.5.
>>>
>>> Still no result.
>>>
>>> Any help much appreciated.
>>> TIA
>>> Alain
>>>
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>>

-- 
       Derek Atkins                 617-623-3745
       derek at ihtfp.com             www.ihtfp.com
       Computer and Internet Security Consultant


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