[GNC] Getting slow response and logged faults in 2.6.21 to 3.7-1 conversion

[John Ralls]

Please remember to copy the list on all replies. Reply-all--the double-left-arrow icon--works well for this.

I'm glad that you got GnuCash working to your satisfaction.

Regards,
John Ralls

> On Sep 13, 2019, at 2:46 PM, Alton Brantley <alton.brantley at gmail.com> wrote:
> 
> Thanks for the input, John
> 
> I had moved my 2.6.21 to another folder, named Gnucash 2.6.21 and had run it from there. Then I installed 3.7-1 into a new folder named Gnucash, and ran it from there. That’s when it was sluggish and seemed not to be reading the stored options incorrectly.
> 
> I bit the bullet and deleted the Gnucash 2.6.21 folder and the older working version and its subsidiary files stored in the “.app” bundle, rebooted my machine, and ran the 3.7 version. It ran slow the first time I ran it loading the data file. I then immediately exited the program back to Finder, and then re-ran it. It came up much faster and the beachballs are gone.
> 
> I suspect (but cannot verify or prove) that in some way the execution of the program was being cross-linked with some components of the older version, perhaps even symbolically or by a text parameter, and then having problems running correctly.
> 
> I do know for a fact that a lot of the software status is stored in the “Defaults” space, the preference database. Deleting the older app may well have made those text references fail, and therefore made the Defaults space delete them, so that the second execution used either no info, and so found them in its “.app” tree, and then loaded them into Defaults.
> 
> Thanks again for taking a look at this.
> 
> Alton
> 
>> On Sep 12, 2019, at 2:16 PM, John Ralls <jralls at ceridwen.us> wrote:
>> 
>> 
>> 
>>> On Sep 12, 2019, at 5:42 AM, Alton Brantley <alton.brantley at gmail.com> wrote:
>>> 
>>> On Mac OS X 10.14.6, I’ve moved from Gnucash 2.6.21 to 3.7. All the data look fine, BUT
>>> 
>>> I get lots of beachballs as I move from one screen to the next, or even scroll within a register. Looking at the logs,
>>> I get lots of Gnucash process messages along the lines of 
>>> "found no value for key NSPersistentUIShowQuietSafeQuitStatus in CFPrefsSearchListSource<0x6000030bed80> 
>>> (Domain: org.gnucash.Gnucash, Container: (null))”
>>> 
>>> So it seems that the program is not finding something it expects and is spending a lot of time in error or fault management. Any suggestions about
>>> how to give the program what it needs for the keys for which it’s finding no values?
>> 
>> That's a new one.
>> Google finds only one useful page about that, https://github.com/docker/for-mac/issues/1835 and after two years the Docker folks still haven't figured it out.
>> 
>> Neither string is present in MacOS.10.14.sdk nor turns up anything for me when I search Console.
>> 
>> Try using the spindump tool in /Applications/Utilities/ActivityMonitor (the gear icon) when GnuCash is beach-balling to get a snapshot of what's going on.
>> 
>> Regards,
>> John Ralls
>> 
>