[GNC] (not) AQbanking setup crash

[John Ralls]

Please remember to copy the list on all replies.

That's the one. Apple changes the name and layout periodically. The person I replied to is using Sierra and you're on Mojave. Also he was using 2.6.21 and your crash report says you've got 3.6.

That backtrace looks familiar, too... Oh, yeah, here we are: https://bugs.gnucash.org/show_bug.cgi?id=797375 submitted 23 August by one "Dizzy" Deane Yamane. Maybe you know him? ;-)

That bug is waiting for you to attach a trace file from a crash.

Looks like you have a lot of crashes in your Console. Are they all the same?

Regards,
John Ralls



> On Sep 11, 2019, at 3:31 PM, Deane Yamane <deane.yamane at gmail.com> wrote:
> 
> Huh? … All I see on MacOS Mojave is this. I don’t see User Diagnostics. 
> 
> <Untitled.jpeg>
>> On Sep 10, 2019, at 5:52 AM, John Ralls <jralls at ceridwen.us> wrote:
>> 
>> 
>> 
>>> On Sep 9, 2019, at 7:33 PM, aegross <aegross at gmail.com> wrote:
>>> 
>>> I used to use aqbanking to download credit card transactions but stopped a
>>> couple of years ago; it used to work but I don't recall what version of
>>> GnuCash I was using then. 
>>> 
>>> Today, I tried using the aqbanking wizard and GnuCash crashed.  I also tried
>>> Actions\Online Actions\Show log window and that crashed GnuCash also.
>>> 
>>> GnuCash version: 2.6.21
>>> MacOs version: Sierra (10.12.6).  Owing to the age of the Mac, this is the
>>> last recent version that Apple will support.
>>> 
>>> I did some looking around for relevant documentation on how to debug but am
>>> not having success.  If anyone has any ideas, would be appreciated.
>> 
>> The first step in debugging a crash on a Mac is to open /Applications/Utilities/Console, select User Diagnostics in the sidebar and find the Gnucash crash reports and examine them.
>> 
>> GnuCash 2.6 is no longer supported and 2.6.21 has an old version of AQBanking as well. Please upgrade to 3.7, released last Sunday. If it still crashes file a bug report at https://bugs.gnucash.org and attach the crash report.
>> 
>> Regards,
>> John Ralls
>> 
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