[GNC] Can not insert text on transaction after import QIF

John Ralls jralls at ceridwen.us
Thu Sep 26 14:04:32 EDT 2019



> On Sep 25, 2019, at 3:19 PM, dmeece <dmeece12 at gmail.com> wrote:
> 
> After a huge effort to install Gnucash 3.7 on a Win 10 machine and then on a
> production build (no errors- all dependencies met) of Gnucash 3.7 from
> tarball on a Linux box, I failed to get a working program.  I was able to
> load GnuCash3.7 in the Win 10 box with Qif files that numbered over a
> thousand transactions after failing with the "new" csv importer - the csv
> could not handle liabilities/credit cards and, it seems that anything over
> ten (US) bank transactions, it blows up. Anyway, after getting the files
> into the Win 10 adaption and seemingly working, now, by moving the .gnucash
> file over to the Linux build I find myself not being able to work with the
> transactions at all.  I click on a line to insert text, say a note line or
> action or even the description line, the program just closes, bye bye,
> lights out. There seems to be some type of text box that highlights when
> clicked, but any further touches - bye! Restart, same situation, can't touch
> it - yet in the Win 10 I seem to be OK.  Any ideas here??
> 
> I only use the Win 10 machine to handle the Excel/CSV Construction for the
> file import and QIF from there.  This is a long convoluted route I've been
> using over the years - I've only been able to work with QIF, not QFX,
> aqbanking,etc, none of it.
> The Linux box is my production machine set on Linuxmint 19.2.  Proofing this
> accounting on the Win 10 machine is a real pain.

Since you can build GnuCash on your Linux box you can run it in the debugger. Please get a stack trace (see https://wiki.gnucash.org/wiki/Stack_Trace for instructions if you're not familiar with debugging) and attach it to a new bug report. Depending on the source of the crash it might be helpful to install the debug symbols packages for gtk3 and glib2 (the Ubuntu package manager doesn't report -dbg packages for either so see https://wiki.ubuntu.com/Debug%20Symbol%20Packages) to get the actual locations in those libraries to help analyze the problem.

Regards,
John Ralls



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