[GNC] csv File downloads

[Tommy Trussell]

On Mon, Jan 27, 2020 at 3:18 AM <jkaldea at gmail.com> wrote:

>   I am no longer able to download one of my credit card statements in QFX
>    format, but every time I try to import a csv file, the system crashes.
>    Where can I find proper instructions on how to get the csv  import to
>    work?
>
...

>
>    Jane Knichel Aldea
>
...

>    Sent from [1]Mail for Windows 10
>
> References
>
>    1. https://go.microsoft.com/fwlink/?LinkId=550986
>

Greetings!

I assume based upon the footer of your message you're using GnuCash on
Windows.

What version of GnuCash are you using? Where did you get it? The best way
is to follow the download links from http://gnucash.org/  (There are some
"derivative" versions such as the "Portable Apps" versions, so if you're
using those it might be an important distinction.) The current stable
released version is 3.8.

What do you mean by "the system crashes"? Do you see an error message? Does
your screen turn a lovely shade of blue? (Hopefully I'm being silly there;
I don't run Windows so I don't know if recent versions ever crash and make
a "blue screen" anymore.)

As noted below, please copy your response to the list so folks who know
more than I


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