[GNC] Charging Back to Customer on Job Isn't Working

Adrien Monteleone adrien.monteleone at lusfiber.net
Mon Jul 20 12:13:50 EDT 2020


Ah, I see that I set my preference for the status bar to 'top'. So it 
must do the same for bills and invoices. We're talking about the same 
figures though.

Concerning the requirement to mark a line item as invoiced to the 
customer, that does seem a bit strange. If you didn't want to invoice 
it, you wouldn't have added it in the first place. (unless I'm 
misunderstanding how that feature works)

As for the terminology used, you can file an RFE on Bugzilla and if the 
documentation is lacking, a bug can be filed on that as well.

Regards,
Adrien

On 7/19/20 3:35 PM, Jon Griffith wrote:
> The attached image shows the invoice creation process for a customer and
> customer job after creating a bill for this customer's job with a single
> item billable to the customer.
> 
> Notice at the bottom of the image, the totals are zero.
> 
> There's no clarity here.  I finally figured out that you have to put an X
> in the invoiced column and then press the ENTER button at the top for the
> amount to show up in the invoice calculation.  Quite confusing.
> 
> The `Invoiced ?` field in the vendor bill seems out of place, as it leads
> me to think "has this item been invoiced by the vendor to me" in which case
> I scratch my head because the bill I'm entering IS either the invoice or
> purchase receipt, otherwise I wouldn't be entering it.
> 
> Am I correct in saying that this field is asking "should we invoice the
> customer for this?"  But then it seems like it should be sitting right next
> to the Billable column and be titled "Customer Invoiced?"...
> 
> Confusing process.



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