[GNC] Disappearing entries

[Adrien Monteleone]

What operating system and what version of GnuCash?

Note that changing just about anything in a transaction will unreconcile it, though this should not affect the balance.

As for ‘missing’ transactions, do you ever use a filtered view? (I believe an indication the register is filtered will show near the top right)

Regards,
Adrien



> On Jun 17, 2020 w25d169, at 6:34 PM, Carl <Look at iPadRing.net> wrote:
> 
>   Hello all,
> 
>   For many years a recurring, but not too frequent, problem has been that
>   in a credit card account entries will disappear or a previously
>   reconciled balance will be wrong even though I did nothing to change
>   the account or the bank account it might be associated with.
> 
>   Today, for example, I looked at one of my VISA credit card accounts
>   (that I rarely use),  and to my surprise the balance was $4,350.25 even
>   though, last week, I had reconciled the account and the balance was
>   zero. And, no, I hadn't changed any of the other accounts in GC or
>   imported any transactions so there's no reason from my usage that
>   could've caused this.
> 
>   This same sort of problem has happened enough to make ya' pretty
>   nervous in thinking, "what surprises am I going to find this time?"
> 
>   Any idea how to fix this?