[GNC] Disappearing entries

[David Carlson]

Most probably no complete transactions have actually disappeared,  yet your
email suggests that you have not ruled out that possibility in your case.

If that had actually happened,  some other account would also have
changed.  Granted, if it were an income or expense account, it might not
jump out as an error.

Has the anomaly  always appeared as a starting balance error in a
reconciliation,  or has it appeared as a discrepancy in a total running
balance?

Has it ever corrected itself or has it ever been necessary to add a
transaction rather than simply re-do the last reconciliation?



On Wed, Jun 17, 2020, 7:18 PM Adrien Monteleone <
adrien.monteleone at lusfiber.net> wrote:

> What operating system and what version of GnuCash?
>
> Note that changing just about anything in a transaction will unreconcile
> it, though this should not affect the balance.
>
> As for ‘missing’ transactions, do you ever use a filtered view? (I believe
> an indication the register is filtered will show near the top right)
>
> Regards,
> Adrien
>
>
>
> > On Jun 17, 2020 w25d169, at 6:34 PM, Carl <Look at iPadRing.net> wrote:
> >
> >   Hello all,
> >
> >   For many years a recurring, but not too frequent, problem has been that
> >   in a credit card account entries will disappear or a previously
> >   reconciled balance will be wrong even though I did nothing to change
> >   the account or the bank account it might be associated with.
> >
> >   Today, for example, I looked at one of my VISA credit card accounts
> >   (that I rarely use),  and to my surprise the balance was $4,350.25 even
> >   though, last week, I had reconciled the account and the balance was
> >   zero. And, no, I hadn't changed any of the other accounts in GC or
> >   imported any transactions so there's no reason from my usage that
> >   could've caused this.
> >
> >   This same sort of problem has happened enough to make ya' pretty
> >   nervous in thinking, "what surprises am I going to find this time?"
> >
> >   Any idea how to fix this?
>
>
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