[GNC] entry point error after recent automatic windows 10 update

[laurel hargis]

I’ll try again, but I’m pretty sure I always do let Windows create a new
shortcut.

On Wed, Nov 25, 2020 at 8:38 PM David Carlson <david.carlson.417 at gmail.com>
wrote:

> Laurel,
>
> It has been my experience on Windows that old shortcuts never work after
> updates.  I always need to let the update create a new shortcut.  That
> would be doubly true after updating to GnuCash 4.2 as it changes many
> things 'under the hood'
>
> On Wed, Nov 25, 2020 at 8:27 PM laurel hargis <ldbhargis at gmail.com> wrote:
>
>> Perhaps the Windows 10 update didn’t cause the problem. Maybe coincidence.
>> But, all I did was try to open my OLD version of gnu on desktop to record
>> some entries. I got the message I referred to that stays on my screen
>> whenever for either version. I only installed 4.2 after the problem
>> occurred as I read was recommended as a possible fix.  Plus I can’t access
>> my files from the desktop icon (existing from before 4.2 install) to do
>> any
>> work.  When I uninstall gnu I don’t have the message but still don’t know
>> how to find my files or work on them.  That’s why I’m concerned about
>> losing 10 months of work although I’m told the files are in there
>> somewhere.  I’ve been told by 3 IT techs the only other thing I can do is
>> reinstall the operating system (and have to reinstall all existing
>> programs). Umm, no, not doing that. Everything else on my computer works
>> fine.
>>
>> I do appreciate your concern and help.
>>
>> I saw someone told me to report as a big on a blog. I guess I’ll try that
>> tomorrow?
>>
>> Laurel
>>
>> On Wed, Nov 25, 2020 at 3:01 PM David Cousens <davidcousens at bigpond.com>
>> wrote:
>>
>> > Adrien, Laurel
>> >
>> > I have just downloaded GnuCash 4.2 and installed it on my wife's
>> Windows 10
>> > box and it appears to be working OK. I checked "C:/Program
>> > Files(X86)/gnucash/bin" and there is no "libgncmod-app-utils.dll" in
>> that
>> > location. I can open registers  and create new transactions without any
>> > problems, so the problem appears not to be a general problem with
>> GnuCash
>> > 4.2  on WIndows 10. I have not checked all functionality however.  It is
>> > hard to understand why a Windows10 update would cause a problem
>> locating a
>> > dll which does not appear to exist in a working GnuCash program on
>> Windows
>> > 10 unless the call is in an obscure part of the program and is not
>> called
>> > normally and is trying to access a routine that has now  been moved to
>> > another library.  No other reports of problems with 4.2 on Windows 10
>> other
>> > than the crash fault on Oct22-25 which AFAIK was fixed around Oct 25. I
>> > fear
>> > this is one where John's expertise is likely needed
>> >
>> > Laurel,
>> >
>> > We will need as much detail as possible about what happens from when you
>> > try
>> > to start GnuCash until you encounter the problem and as much detail as
>> > possible about what you were actually doing when you encountered the
>> > problem
>> > as per Adrien's previous post.
>> >
>> > David
>> >
>> >
>> >
>> > -----
>> > David Cousens
>> > --
>> > Sent from:
>> http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html
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>
>
> --
> David Carlson
>