[GNC] entry point error after recent automatic windows 10 update

[laurel hargis]

No I am not.

Thank you

On Wed, Nov 25, 2020 at 10:39 PM D. via gnucash-user <
gnucash-user at gnucash.org> wrote:

> Laurel,
>
> I'm sorry you're having these troubles. Many windows users (myself
> included) are successfully using gnucash on windows. A search online showed
> several very old email threads with this error; however, they were from
> users of a repackaged version of Gnucash from a group called portableapps.
>
> Is it at all possible that yoga are trying to use a portable version of
> Gnucash?
>
> David T.
>
>
> -------- Original Message --------
> From: nvsoar <nvsoar at charter.net>
> Sent: Wed Nov 25 22:47:47 EST 2020
> To: gnucash-user at gnucash.org
> Subject: Re: [GNC] entry point error after recent automatic windows 10
> update
>
> On 11/25/20 19:19, David Cousens wrote:
> > Laurel,
> >
> > Uninstalling and reinstalling the Windows 10 system should be a last
> resort.
> >
> > *Before you do that, at least make a copy of all the data files in your
> user
> > directory either on a USB stick or a copy to another computer*. *Don't
> let a
> > technician reinstall it without doing this first*. Your user files will
> be
> > stored in C:/Users/<your user name>/ where you will need to substitute
> your
> > actual user name on the computer for the placeholder <your user name> in
> the
> > above path.  Copy all files in that location onto a USB stick or other
> > medium before attempting a reinstall of Windows. You will then be able to
> > restore your user data files from the USB stick if you do have to do a
> > Windows reinstall and reinstall all programs.  That should prevent any
> loss
> > of data stored in the GNuCash files.
> >
> > GnuCash 4.2 should not be looking for that file in that location which
> may
> > suggest that the initial install of GC 4.2 has perhaps not completely
> > removed all files from a previous version (which it should do during the
> > install procedure) and that an outdated dll file is being accessed and in
> > turn is looking for a routine in a dll which no longer exists.  AFAIK
> there
> > have been some rewrites of the GnuCash library files recently which could
> > lead to this.
> >
> > You could also try making sure any subsequent Windows updates are
> installed
> > and that Windows 10 itself is fully up to date.
> >
> > Try manually removing GnuCash using the Control Panel  programs tab
> before
> > reinstalling GnuCash from a fresh download of 4.2. If old files have not
> > been removed properly this may unload them.
> >
> > If that doesn't work I would then try reinstalling the version you had
> > previously and see if it works  Doing a manual uninstall of the previous
> > version  from the control panel after a reinstall of the old version
> should
> > then get rid of any previous program files which may have been left in
> > place.  Then follow that by reinstalling GC 4.2.
> >
> > David
> >
> >
> >
> > -----
> > David Cousens
> > --
> > Sent from:
> http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html
> snip - I support the above approach suggested by David Cousens. FWIW - I
> use the Revo Uninstaller because I found that the Windows uninstaller
> still leaves stuff hanging around.  As for file finding I use an
> application called Everything that indexes all windows files - much
> faster than Windows search.  (Links are
> https://www.revouninstaller.com/  and https://www.voidtools.com/) _nvsoar
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