[GNC] entry point error after recent automatic windows 10 update

[laurel hargis]

No offense taken. I will look into your suggestions.  Thank you for your
input.

Laurel

On Thu, Nov 26, 2020 at 9:22 AM Michael or Penny Novack <
stepbystepfarm at comcast.net> wrote:

> On 11/25/2020 9:25 PM, laurel hargis wrote:
> > Perhaps the Windows 10 update didn’t cause the problem. Maybe
> coincidence.
> > ........ but still don’t know how to find my files or work on them.
> That’s why I’m concerned about
> > losing 10 months of work although I’m told the files are in there
> > somewhere.
>
> a) Not knowing how to find your gnucash data file(s) is a different
> problem. More related to being able to use Windows tools. If we told you
> extremely likely that the name of your gnucash file(s) ends with the
> file extension .gnucash do you know how to use Windows Explorer to find
> such files? In other words, if you don't know how to ask Windows "show
> me all files ending in .xyz" your problem is not specific to gnucash.
>
> b) A desktop shortcut not working is not the same as program not
> working. Referring to "a" above, are you able to find the file
> "gnucash.exe" on your computer. What happens when you click to open that
> file? If that opens gnucash for you, do you know how to create a
> shortcut to that on your desktop. Again, those are "using Windows"
> matters, not gnucash matter.
>
> Michael D Novack
>
> PS -- I am NOT wanting to appear snide, just that your problem may be
> more "needing to have using Windows support". Do you have, for example,
> a "Windows 10 for Dummies" book?  (or one for whatever version of
> Windows you are using). Please note that my wife would be helpless in
> the same situation you are reporting. She. for example, could not use
> explorer to find a file or create a shortcut to something. Luckily she
> has a resident support person.
>
>
>
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